Customer Operations Representative in Bucuresti

05-Feb-2021 Customer Operations Representative ROM-Bucharest 34820BR Job Description Your Team:As part of theGlobal Business Operations team, you will join a leading-edge company with great software technologies & strong market positions, and you will cooperate with all major functions connected to our Organization like Sales and Customer Success, Revenue, Accounting and Credit and Collection.We are a fun and open team and we enjoy together the journeywithin a dynamic, flexible and challenging working environment.There is always an opportunity tolearnanddevelopwhile working with your cross-functional colleagues and stakeholders across our organization.Your Impact:Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful. Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.You will process transactions related to orders, revenue, invoices for Services Contracts. We work with different stakeholders like Project Managers and Project Coordinators, Customer Billing or Credit & Collections teams. You will be part of our department’s goals and objectives and our strategic initiatives. You will have the opportunity to solve challenging situations for our stakeholders. As a member of our team you are encouraged to share ideas within the team in an open, collaborative environment.What you will bring:You are somebody who loves customer service. Supporting our customers and stakeholders is your passion. You enjoy solving problems and support us driving them to solutions. Able to collaborate in a cross functional and global team environmentComfortable working in fast paced environmentsAble to deal with ambiguity and can take initiativeComfortable with sharing opinions to improve business and processesFluent English is mandatory, german is a bonusPTC is a place where innovative thinking and learning is encouraged. We are looking for curious and passionate people who are also interested in emerging technologies like RPA and AI. #LI-FF1 PTC Company Description About PTC (NASDAQ: PTC) PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation. Why Join Us and Benefits Summary When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC. We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team. We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-being, and your career. PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including: • Retirement Savings Plan with Company Match • Employee Stock Purchase Plan (ESPP) • Healthcare and Dental insurance • Paid Time Off and Sick Time • Birthday Day-off • Tuition Reimbursement (Canada, India, Israel, US) • Holiday Pay • Employee Referral Program • Management and Employee Training Development • Other Regional-specific Benefits All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Region Europe Subregion Southern Europe PTC Org G&A - General and Administration Job Category Finance Job Type Regular Full-Time