General Manager - Crewing in Constanţa

Vacancy NameGeneral Manager - CrewingVacancy NoVN10372Location CountryRomaniaLocation CityWho are V.Group?As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V.Group gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V.Group has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.Overall Purpose of The JobThis role is the local representative of the entity to V.Group and local government institutions. Also, as an Operational responsibility, this role is accountable for compliant and timely crew relief as well as proactive planning of ratings for multiple mobilization teams. The incumbent leads and manages Crew Mobilization Managers and is responsible for flawless delivery of crew mobilization responsibilities such as timely travel arrangements for approved crew, digitally capturing required documents for approved crew, point of escalation for CMPs in assigned fleet and crew cells, crew and family welfare coordination, and helping enhance usage and development of ShipSure.Key Responsibilities and Tasks•Ensures office manpower resources are in line with productivity ratios and will support the V.Group business in the location.•Maintains office compliance with the Company and statutory requirements.•Implements and maintains effective and transparent salary strucutre per role category in line with Group policies and local labour market.•Acts as a local crewing Subject Matter Expert for the area (country or other geografical location)•Represents the local entity as official representative of the company to government institutions (ex. POEA), as relevant•Ensures compliant and timely crew relief.•Ensure proactive planning of ratings.•Ensures local training delivery of crew according to matrix.•Ensures all required documents are digitally captured in ShipSure on time•Proactively identifies crew retention risks and issues, and works with appropriate stakeholders to mitigate the risks and address issues•Drives the diligent usage of ShipSure as “system of record” for all mobilization activities •May be the point of escalation for CMPs on ensuring that flawless service is consistently delivered to customers, particularly mobilization matters.•Reviews and monitors usage of ShipSure, and works with IT and other stakeholders to continuously improve usage and further development of ShipSure. •Provides management support and guidance to Crew Mobilization Managers and Coordinators. Key Performance Indicators:Financial•Office Budget complianceOperational•Overdue Relief•Onboard compliance•Digitization rate of seafarers in the pool•Crew document upload through the App•Pool strength of ratings pool (if applicable)People•Colleague retention•Productity ratiosRequired Experience•Maritime or Shipping industry experience knowledge as supplier, manager or owner. •Strong understanding of crew operations, including government requirements for location.•Shows strong sense of urgency to meet customer requirements•Strong collaboration and influencing skills with the ability to make change happen •An effective and positive communicator and team player / leader•Being able to plan tasks and follow tight timelines when required•Able and willing to follow the agreed processWhat can I expect in return?V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.Applications Close Date15 Jul 2022