Partner Manager Support Role in Sibiu

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Role ProfileRole title: Voice Partner Management Support(GSIP PM support)Colt Level: PT1Function:Finance -  Procurement & Real EstateReports to: GSIP Partner ManagerLocation:Romania Role purposeColt offers the Global SIP product (GSIP) in 15 countries outside of the Colt voice footprint. In each of the countries GSIP is offered in co-operation with a partner operator.The purpose of the role is to support the Global SIP trunking (GSIP) partner manager with standard or standard-like activities like, reporting, invoice reconciliation, cost-base management, standard pricing, dispute resolution.  Key accountabilitiesGSIP cost base management                                 GSIP deal support                                      GSIP reporting (e.g. Profit &Loss report)                             Number hosting new country expansion                              Partner invoice reconciliation                                  Partner manager leave cover                                  Support function for SMS and Mobile partner management  Other accountabilities (optional)Actively support the implementation of new products. Help the partner manager to deliver projects as per the national interconnect project roadmap.    Key performance indicators (financial and non-financial)Meet or exceed deadlines for the provision of reportsMeet or exceed deadlines for the reconciliation of partner invoicesAchieve the deliverables of prioritized projects  Relationships and key contacts Key contacts inside Colt:Pricing, service delivery, finance, voice product marketing, billing, national IC management, Colt porting desk. Key contacts outside Colt GSIP Partners Role specific requirementsSkills & Experience Professional, self-reliant and extremely well motivated individualVery good analytical skillsCapability to work in international, virtual teamsGood team worker in cross-functional tasks  In-depth understanding of Colt’s voice products ideally the GSIP product In-depth understanding of the the Colt service delivery processExperience in the telecommunications industry, preferable service delivery, number porting or billing.Qualifications Graduate degree in communication, finance, computing, telecommunication or economics.Good in MS Excel. Experience of Excel formulae would be a distinct advantageAble to use computing and spreadsheet skills to achieve specific business objectives Behaviours The candidate listens to feedback and constantly looks to simplify what she/he can do to improve services. She/he plans effectively, anticipates potential problems and takes responsibility to prevent them. She/ he builds effective working relationships across Colt to make it easy to get things done. Others List any special requirements, benefits, schedule etc Be aware of colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.Identify risks related to process and information security and treat/ mitigate the same as appropriate  Document control Version/DataReason for changeAuthorReviewerAuthoriserV2 – 15th of Nov 2016Security info addedAndy CrossRoxana DobrotaAnuj Mathur  What we offer:Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.  In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.Some benefit examples are:Flexible working and relaxed dress codeTwo days annually to spend on volunteering opportunitiesPrivate medical insuranceAccess to a virtual business school for on-going learningBusiness mentoringWe strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace