People Experience Program Manager
The People Experience Program Manager will be part of an agile People Experience Team and will support eMAG Retail employees across the country with localized learning content.
The pillars of the PX Team are:
- Understand the business processes, the profitability drivers and how they are connected with the KPIs.
- Promote and explain the importance of your internal clients KPIs;
- Understand how adults learn and use different learning methods that suit the client’s need;
- Act as an owner of all the learning products, delivering them from ideation to implementation and review;
- Iterate, fail and get feedback fast while shaping learning products for your client;
- Use data and psychological concepts to drive your decisions;
- Build strong relationships with both internal and external stakeholders
What will you do in our team?
The People Experience Program Manager is responsible of various programs impacting the employee lifecycle. The short term focus will be on:
Onboarding
- Works on collecting qualitative and quantitative feedback aimed to improve the onboarding process both on the organizational level and for each business unit;
- Coordinates the organizational onboarding experience end-to-end by engaging all the stakeholders involved: IT Support, Employee Relations, Facilities, Recruitment Team, People Managers;
- Coordinates the delivery of our monthly Welcome Breakfast;
- Informally coordinates all People Development Consultants to plan and deliver the onboarding for all business areas;
- Measures the impact of all onboarding initiatives by looking at all the data sources available.
Career Development
- Is in charge of designing and implementing the career development approach for all business areas;
- Coordinates our Career Coaching program, aimed at growing an internal talent pool for future recruitment needs;
- Keeps in touch with eMAG employees regarding career development opportunities through a series of Career Development events;
- Measures the impact of all career development initiatives by looking at all the data sources available.
Engagement
- Manages the implementation and improvement of the Action Planning process which happens as a result of our bi-annually Engagement Survey together with our People Development Consultants, People Analytics & Tools Team & HR Business Partners;
- Designs and manages the implementation of a pre-360 Feedback Action Planning Process together with our People Development Consultants, People Analytics & Tools Team & HR Business Partners.
Let’s meet if you have these skills:
- Strong experience in Project Management and informally coordinating people;
- Data-driven;
- Team player;
- Excellent communication, negotiation & presentation skills;
- Proactive attitude;
- Dealing with ambiguity;
- Learner profile, constantly interested in personal development;
- Ability to adapt and change in a fast-pace environment;
- Effectively interactions with management at all levels to determine current and future organizational needs; develop action plans and programs for meeting these needs;
- University degree.
Benefits
At eMAG, we are constantly moving forward and we love what we do. If you are passionate about your job, whether it’s offering consultancy to a customer or writing a code line, and you aim high, than you belong in our team.
We provide you with the best development programs to improve both your soft and job specific skills, but it is you who decides what you want to learn and where you want to go. The possibilities are endless.
We know benefits are important, that’s why we provide you with a full range of them. And because we like to share, at the beginning of you journey in eMAG we offer you a free course of e-commerce, just to put you up to speed.
