Phone Advisor Trainee with French (4h/8h schedule) in Voluntari

Phone Advisor Trainee with French (4h/8h schedule)- - - - - - - - - - - -This role is based in the Michelin Shared Services Center in Bucharest, Michelin Corporate & Business Services, where more than 700 colleagues deliver excellence in Purchasing, Finance, Logistics, Sales Administration, Personnel and Service Management.Let’s talk, if:You are a student or fresh graduate;You are fluent in English and also in French;You have call center experience (is considered a plus);You want to learn and practice French by working with native colleagues;You are interested in developing yourself;You take pride in your team spirit;You have strong communication skills;You bring creativity to the table, to develop new ideas and approaches;You are familiar with: Microsoft Office Package.As a Phone Advisor Trainee, you will:Learn intensively about Michelin, our products and way of doing things;Put that knowledge into practice, in real business scenarios;Provide support to the Michelin employees in France regarding the equipment of their tiresProcess the tires requests (first equipment, replacement, and wear) coming by phone or email, according to the eligibility rules of the company, the technical choice of the tires, the availability of stock and legislation in forceCollaborate with the internal and external stakeholders for the invoicing processUpdate each employee’s profile according to the last equipment data and visit in a fitting centerCheck and close the files of the employees after their departure from the companyWhat we’re offering:Learning opportunities that will help you develop your competencies for the future;Real business challenges;Attractive salary and benefits package;A flexible schedule, with the possibility to work from home (hybrid);An experienced mentor to guide you;6 month, full time or part time, paid internship with promotion opportunity in the HR Department .How we recruit: Once you submit your application, one of our recruiters reviews it. If your profile fits our role:We have a phone call to get to know each other;We hold assessments to see your language skills and competencies;We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.Pass all stages with flying colors, and we’ll send you an offer.Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.#LI-Hybrid