Senior Contract Administrator with German in Bucuresti

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.  At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.Want to be a part of our team?The Senior Order Mgmt. Administrator is the most senior individual contributor job within the Order Lifecycle Management job family. They are typically responsible for all high to very high value/complexity order.Working at NTTOrder ActivationProcesses orders for materials or merchandise from sales staff or direct customer contact.  Maintains customer files with sales contracts and other information.  Validates price quotations against Purchase Orders, completes order sheets and checks the price and quantity of each item listed.  Distributes order sheets to respective departments.  May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders.Senior Administrators are required to administer order for clients, vendors and/or Sub-Orders, including renewals. They are in-charge of Order loading and processing High to Very High Value Complexity Order.Order DetailsThey Ensure the correctness and completeness of Order and quote information and data by verifying all subcomponents and documents of the order are included and that all details is completed, validated and correct.Provide a Senior Order Mgmt. function to the Order Management team, including coordinating meetings and dealing with Group, Region and Country Contracts queries,Manage the activation of the Order through the Order Mgmt. WorklistEnsure Client Quote Is converted to Client PO in the Tier 1 System and work through errors or discrepancies or escalate for resolutionEnsure that client orders are updated with the latest sales order detail and that invoice amounts are updated in accordance to milestone billing. In some environments this will extend from the quote to order process to pre-sales and post-sales and may include dealing with service product enquiries, ensuring the resolution and escalation to the necessary third parties for resolution.Manage and maintain the primary, secondary and tertiary Order Mgmt. checklists for each value stream and service portfolio within that stream.Order  TriggeringOrder Management Administrator keep track of orders through Case Mgmt. and the OMW, (Order Management Worklist) they ensure that all order have been validated and reconciled against the quote and any third party vendor quotes for validity and data quality, before pushing onwards to the Order Specialist teams.They escalate details of errors and work through to resolutionManage Sales Orders of those services that do not convert to a contractEscalate details of order that will not be executed on time to the Order Mgmt. Team leadThey ensure that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly. In some environments this will extend from the quote to order process to pre-sales and post-sales and may include dealing with service product enquiries, ensuring the resolution and escalation to the necessary third parties for resolution.Ensure balance scorecard and Metrics and KPIs are being metVendor AdministrationOrder Management Administrators also contribute to the administration of low to medium vendor contracts which includes sub-contractor contracts. They ensure that back-to-back contracts exist where required for client contracts and they track, and process associated back-to-back costs.When client contracts need to be updated, Order Management Administrators will obtain required information from vendors and sub-contractors, including quotes and product end-of-life data from vendors to update schedule detail. They ensure that all vendor contracts are renewed when requiredOrder InvoicingSenior Order Administrators will determine the amounts that need to be invoiced to clients and invoicing of new sales orders and ensure that this information is updated in a timely manner.They will collaborate when required with the Account Receivable teams to ensure that invoicing is processed according to order agreementsData administrationEnsure that all relevant Tier 1 Tools and CMDB tools are regularly kept up to date with correct and accurate Contract/Sales order related Data from the Opportunity to Order  lifecycle management process.The Order Management Administrator will also ensure data correctness and consistency across all documentation and Tier 1 Tools and systems. They are therefore required to take ownership of the data integrity. Where they identify errors or discrepancies they will investigate and correct or escalate for resolution. They also assist in resolving queries relating to the data itself and assist team members to access the data.Ensure the preparation and management of all relevant system and vendor maintenance reports and review system data for accuracyWhat will make you a good fit for the role?Knowledge, Preferred Skills and Attributes:Act as leader in required situationEnsure personal growth and developmentInteracts and co-operates with Country/Region/GroupProvide inputs and guidance to continuously improve internal tools and methodsProduces and use reports and DashboardsAct on specialist knowledge for Order managementAdminister documentationSkilled specialist and work to become an SME in a particular Service typeCompletes work in resourceful waysMakes solution recommendationsSelects own methods/processes to get work doneMeticulous attention to detail together with good organization skillsExcellent written and verbal skillsDisplay attention to detailExcellent networking and relationship building skills with the ability to collaborate at all levels within the organization.Qualifications and Education Requirements:Completion of a basic Business Administration Degree is preferableWorking towards completion of an ITIL certification is preferableWork Experience:2 years’ work experienceAt least 1 years’ work experience in a related environmentVery good level of German both verbal and writtenRequired Experience:Moderate related experience gained within a related technology services environmentDemonstrated experience gained within a related technology services environmentJoin our growing global team and accelerate your career with us. Apply today.Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.