Service Administrator Compressor Technique in Otopeni

The RoleIntroduction And Job DescriptionProvides professional administration support for Service team (Sales Engineers, Planner, Technical Support and Field Service Engineers) and Customers, to ensure aftermarket processes are flowing effectively and accuratelyIssues invoices for all the internal and external service ordersSupervises the planning of the service agreements, orders the spare parts and informs the planners about the delivery statusSupports the planners in the good schedule of the interventions: communication with the customers, resource planning in the planning system , delivery planningMonitors the advance payments so that the services could be provided in compliance with the agreed termsChecks the stocks, places additional orders in compliance with company's proceduresPlaces delivery orders for the service orders, in compliance with the current proceduresManages the Customer DataBase by creating new customers, updating existing customers data and performing administration of customers, related subsidiaries and facilitiesManages the Equipment Installed Base by creating new equipment, updating existing equipment, administration of cross-border processManages the Service Contracts/Service Agreements administration process from hardcopy signing to archiving and from uploading to invoicingSupports & participates in the annual stock takingActively supports ad hoc requests & company's projectsExperience Requirements2-3 years of experience working as sales/service admin support role in a customer oriented environmentKnowledge and CompetencesGood level of knowledge and use of MS OfficeKnowledge and experience of ERP systemsKnowledge of SAP is a strong advantageInvoice processingNative speaker of local language and very good command of EnglishEducational RequirementsBachelor or High School education with specialization in commerce/accounting or equivalentAdditional engineering studies would be a strong advantage Diverse by nature and inclusive by choiceBright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are.Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.