Accounts Payable Incident – Senior Process Associate - German in Bucuresti

Responsibilities• Communicating and clarifying with the vendors through e-mail or phone. • Communicating and coordinating with different departments. • Performing primary checks against set guidelines; duplicate check, compliance checks, vendor validation, accuracy check. • Updating activity trackers. • Reviewing the requests for updating vendor details. • Accuracy and duplicate audit of data entry and invoices. • Root cause analysis of errors and dissemination to the team. • Proactive controls for avoidance of future errors. • Vendor account reconciliation and reporting. • Vendor statement reconciliations. • Correcting all errors on the vendor accounts. • Resolution of returned payments. • Country specific knowledge of taxation VAT (Value Added Tax) and accounting rules applicable particularly for country-to-country transition• Collaborates internally within the company with members of the same team or of other teams to accomplish the allocated tasks. • Collaborates outside the company with client representatives, within the power of authority limits allocated by the direct manager. • Ensures that the process activities are carried out in accordance with the solution agreed with the customer in the Design and Transition phase. • Ensures that the performance objectives (KPIs (Key Performance Indicators)) / process delivery time (SLAs (Service Level Agreements)) set under the contract are fulfilled. • Designs transformation projects to deliver financial and productivity benefits to customers in accordance with the contractual clauses concluded with the client. • Participates in the external governance established with the internal stakeholders related to the process. • Participated in different projects and initiatives within Genpact. Qualifications Minimum qualifications • Experience in Accounts Payable/Accounting/Finance – required• Language German knowledge, minimum level C1 is required; English B2 knowledge• Proficient in Microsoft Office programs; intermediate to advanced skills – required• Organized personality with attention to details and customer orientation.• Accurate, logical problem solver.• Ability to handle clients on a one-on-one basis, via e-mails and calls. Encouraged qualifications • University graduate (Economic studies are an advantage);• SAP ExperienceWhat can we offer? • Attractive salary;• Stable job offers - employment contract• Work in a multicultural and diverse environment with employees from over 30 countries• Genpact supports professional trainings and great career development opportunities• Free access to our award-winning learning platform • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts