Responsibilities & Deliverables: Forecast collection based on existing debts + future billing Maximize cash flow by continuous follow up on outstanding invoices through reminder letters, emails and phone calls, as appropriate. Record and track all queries in the collections software Improve DSO/Reduce past due debts/Resolve disputes Propose and release bad debt provision when required Perform review of credit worthiness and assign credit limits Advise cash application team on allocation of invoices/credit notes as appropriate Perform Account reconciliation where required Address client queries in a timely and efficient manner. Ensure that the medium and content of communication is appropriate and effective at all times. Co-ordinate with invoicing teams, project managers, sales staff to resolve invoicing issues Analyze portfolio to review unapplied cash/credits and take corrective actions Provide statement of accounts on periodical basis to both clients and internal staff Escalate issues that may require management involvement Support Credit management in preparing and publishing reports Where possible, use innovative methods to improve the collections process, and actively contribute towards strengthening the overall Working Capital function Required Experience: Basic accounting knowledge Assertive and Persistent in driving actions Good communication and interpersonal skills Good Research and Analytical skills Strong priorities management skills Minimum 2 years experience in Global Collections French knowledges The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.