ResponsibilitiesCompletes the entire cycle of activities related to daily assignments, coordinating with the Account Manager to ensure customer satisfaction while respecting Risk Management policies · Monitors current positions by performing sounding activities related to outstanding debt · Monitors past due performance evaluating risk of each assignment and for annual/semi-annual review and renewal process undertaken by Risk Department · Works closely with Cash Application team to ensure correct matching of payments · Receives requirements to perform changes to the customer database · Creates customized customer statements and sends them to customers · Follows up with customers, requests for payments and investigates the reasons for non-payments · Follow-up on accounts and payments. · Communicates with internal and external customers Qualifications Minimum qualifications · Very good knowledge of English, min C1 · Accounting knowledge – intermediate level; · Similar work experience · Work experience with SAP system (Advantage) · Organized personality with attention to details and customer orientation; · Accurate, logical problem solver; · Ability to handle client on one-on-one basis, via e-mails and calls; · Upbeat, proactive with ability to work both independently and as part of a team; · Communicative and ability to learn; Encouraged qualifications · University graduate (Economic studies are an advantage); What can we offer? · Attractive salary; · Stable job offers - employment contract · Work in a multicultural and diverse environment with employees from over 30 countries · Genpact supports professional trainings and great career development opportunities · Free access to our award-winning learning platform · Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Accounts Receivable - Process Associate - English in Bucuresti
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