The AR Agent is responsible of managing the accounts of customers assigned to his/her portfolio. She/he is the contact person in the finance area for the customers of the company. He/she will be responsible for ensuring all incoming payments are received and processed, for the queries received, either from the end customers and client or internal departments representatives, collections, dispute & deduction management, reporting (eg: bad debt).General Responsibilities & DutiesContacting the assigned clients to recover & collect payments, debts and overdue balances.Monitoring collection commitment and achieving the Collections metrics (SLAs / KPIs).Customer incident / query resolution within an established timeframe.Reconciliation of outstanding payments & monthly reports about status of claim balances, deductions, overdue payments.Pro-activity measures to avoid risk to the company.Cash allocationDispute & deduction management - analyze the disputes raised by internal/external clients and raise the necessary requests to solve the dispute/deduction, make the necessary corrections on the invoices/credit notesBachelor Degree (preferable in finance)Languages required: French & EnglishWritten & Spoken Proficiency: B2+ / C1Work Experience :1 Years minimumPrevious Accounts Receivables experience is requiredAttention to details and client orientedGood communication skills and diplomacyHigh performance in communication and organizational skillsAbility to work under pressure and with tight deadlinesHigh negotiation skills and solution orientedProactive attitudeAnalytical thinkingKnowledge of SAP system - is a plus.
Accounts Receivable with French in Bucuresti
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