Clinic Operations Manager in Bucuresti

Job Description Are you an experienced professional with a passion for delivering exceptional patient care through seamless clinic management? We are looking for a highly skilled Clinic Operations Manager to lead our client’s growing premium healthcare clinic. As part of our their team, you will play a pivotal role in overseeing the day-to-day operations of the clinic, ensuring that all departments function harmoniously to provide a superior experience for their patients. Our client has seen rapid growth, and we are looking for a professional Operations Manager who can manage this expansion while maintaining the highest standards of service. Key Responsibilities: Oversee the entire clinic’s operations : You will manage all non-medical aspects, ensuring smooth coordination and operational efficiency. Consultation & Investigations Management : Coordinate doctor and assistant schedules, ensuring smooth operations for patient consultations and medical investigations. Manage maintenance of medical equipment and clinic spaces, ensuring they are always ready for use. Surgical Department Oversight : Handle scheduling for surgeons and support staff, ensuring timely procedures. Oversee the maintenance of surgical equipment, inventory of consumables, and ensure all operational needs are met for optimal patient care. Store Operations : Manage inventory, oversee retail sales, and drive the performance of the store. Ensure the team delivers exceptional customer service and meets sales targets while maintaining premium standards. Marketing Strategy & Execution : Collaborate with the marketing team to develop and implement strategies that increase the clinic’s visibility and promote the services offered across all departments. Administrative Leadership : Handle overall administrative functions, including staff management Streamline operations to ensure the clinic runs efficiently and grows sustainably. Growth Management : Manage and oversee the clinic’s rapid growth. You'll be responsible for driving and managing this expansion while ensuring operational integrity and maintaining service quality. Patient Satisfaction & Experience : With our client’s premium service positioning, patient satisfaction is paramount. Ensure that all clinic processes contribute to a superior experience, from the initial interaction to post-care follow-ups. Cross-Department Collaboration : Negotiate and communicate effectively with all stakeholders, including visiting specialist doctors, to manage complex scheduling and ensure all patient care needs are met without disruption. Requirements Proven experience in a similar role managing clinic operations, healthcare services, or a related field. Experience in managing multiple departments is essential. Strong leadership and organizational skills : Ability to oversee teams, balance competing priorities, and manage operational complexity in a fast-paced environment. Excellent communication and negotiation skills : Ability to work closely with medical professionals, vendors, patients, and staff to ensure clear communication and smooth operations. Detail-oriented with problem-solving abilities : Able to handle complex scheduling, equipment maintenance, and administrative processes with precision and care. Customer-focused mindset : Understanding the importance of patient satisfaction and delivering high-quality service in a premium healthcare setting. Previous experience working with high-expectation clients is a plus. Proficient in process optimization : Able to identify areas for improvement and implement solutions that enhance operational efficiency while maintaining the quality of care. Ability to manage growth : Experience in managing rapidly growing organizations, with the ability to scale operations effectively while maintaining quality and performance. Flexibility in background : While healthcare experience is preferred, candidates with strong operational management backgrounds in other industries are encouraged to apply. Join our cient’s team and play a key role in elevating patient care and operational excellence in a growing premium clinic. If you thrive in a fast-paced environment and are ready for a challenging, rewarding role, we’d love to hear from you!   SC Agentia de Servicii Professional S.R.L. is registered as a personal data operator. Considering the provisions of GDPR, before sending your application, please consult the information available on our website at: professional.com.ro/gdpr/ Requirements Requirements: Proven experience in a similar role managing clinic operations, healthcare services, or a related field. Experience in managing multiple departments is essential. Strong leadership and organizational skills: Ability to oversee teams, balance competing priorities, and manage operational complexity in a fast-paced environment. Excellent communication and negotiation skills: Ability to work closely with medical professionals, vendors, patients, and staff to ensure clear communication and smooth operations. Detail-oriented with problem-solving abilities: Able to handle complex scheduling, equipment maintenance, and administrative processes with precision and care. Customer-focused mindset: Understanding the importance of patient satisfaction and delivering high-quality service in a premium healthcare setting. Previous experience working with high-expectation clients is a plus. Proficient in process optimization: Able to identify areas for improvement and implement solutions that enhance operational efficiency while maintaining the quality of care. Ability to manage growth: Experience in managing rapidly growing organizations, with the ability to scale operations effectively while maintaining quality and performance. Flexibility in background: While healthcare experience is preferred, candidates with strong operational management backgrounds in other industries are encouraged to apply. Join our cient’s team and play a key role in elevating patient care and operational excellence in a growing premium clinic. If you thrive in a fast-paced environment and are ready for a challenging, rewarding role, we’d love to hear from you! SC Agentia de Servicii Professional S.R.L. is registered as a personal data operator. Considering the provisions of GDPR, before sending your application, please consult the information available on our website at: professional.com.ro/gdpr/