Acronis is dedicated not just to cyber protection but to the general protection of its potential and current employees, interviews are being held virtually during the current global COVID-19 situation.
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
Drive quarter over quarter cloud revenue growth working through assigned partnersMake a territory analysis and planning for dedicated geographies to identify top potential partnersPerform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsivenessTrain new and existing partners with existing and new productsGuide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and toolsGuide partners to adopt Acronis Automation and Security tooling to increase their operational efficiencyMotivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partnerDrive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycleDrive successful upsell/cross sell initiatives with partner to increase new services attach ratePut maximum efforts to avoid churn and retain a partnerEngage and orchestrate all needed internal resources to help dedicated partners’ growthProfile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled outKnow partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committedMaintain a regularity/frequency of contact with every partner depending on priority WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desiredExperience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software servicesIn-depth channel and field sales knowledge with understanding of the cloud market business modelStrong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questionsSelf-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracyTeam-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunitiesComfortable with ambiguity and willingness to adapt to changes in responsibilities and strategiesHighly persistent in follow-up conversations, negotiations and closing sales skillsStrong presentational, communication, interpersonal, planning and time management skillsFluent EnglishPassion and commitment to succeed by working hard and never giving up WHO WE ARE
Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countries. Its solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the Fortune 1000 companies. Acronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languages. Acronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from CVC Capital Partners, bringing the total valuation to more than $2.5 billion.
WE OFFER
Attractive remunerationSport cardMeal vouchersSupplemental Health insuranceAnnual paid leave of 25 working daysTickets for conferences and seminarsChallenging atmosphere and interesting projectsFuture career development in a multinational company Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
