Job Description
These will be your main activities:
·
- Manage customers’ expectations;
- Reconcile client’s accounts;
- Initiate collection activities via mail/ phoneand manage the customer portfolio (within the agreed credit terms and creditlimits);
- Provide information of credit worthiness tocustomer service when required;
- Input notes on payment agreements, do dailyfollow-ups and reinstate accounts when payment is received.
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Qualifications
This is what you already have:
- You enjoy communicating in foreign languages(minimum B2 Italian/ minimum B1 English);
- You have basic knowledge of Excel (or MS Officepackage);
- You are a team player with good communicationskills;
- You are customer friendly and insightful,oriented towards finding solutions;
- You have previous accounts receivable experience(rather a nice to have than a must)
What’sin it for you?
- Currently with COVID-19 all work is beingperformed remotely.
- Receive an attractive benefits packageincluding: 2 additional vacation days, private medical services, privatepension, life insurance, library subscription and other benefits at your choicethrough an online platform.
- Be part of a team that feels more like a family,with a flexible approach that allows working from home for some projects;
- Opportunity to be involved in sports activitiesand volunteering initiatives.
