Compliance - Customer Service Representative in Bucuresti

Compliance - Customer Service RepresentativeKey Responsibilities Internal SOX (Sarbanes-Oxley Compliance) Control Execution for Central Europe for all Businesses (seed and crop protection) o Check pending transaction in WD-1 of the current month to ensure proper action to be taken in connection with month closing by the CSRCreate month-end reports on the 1st / 3rd day of the following month for both platform seeds and crops o Distribute the Reports to the CSTL and Finance o Ensure that open positions on the Month End Reports are commented within the first week of the month o Create the monthly SOX sample reports Select the monthly Samples and distribute the reports to CSTL Collection of the monthly samples to ensure all evidence are gathered, sufficient and stored on SharePoint/local country folder after signing off Keep review and up to date the guidelines for the Internal Controls o Participate and provide the Reports and Evidence related to the Internal Control Audit o First contact for the Internal Control Team o Support granted to CSL during external audits and overall Pricing o Backup for Romania Pricing Coordinator: Setup prices in SAP against Approval for hBiz Ensure Communication with Pricing Team for hDAS Supervise Reports to Customer Service Country Leaders Key Stakeholders and Interactions Internal: Customer Service Leader, Customer Service Representatives, SME, Commercial, Compliance TeamExternal: External auditorsKey scorecard Understand the business and ensure proper compliance reviewProactive implication and issue resolutionZero non-compliance during internal or external auditsComply with internal and external control requirements Job Qualifications University graduate At least 2-3 years’ experience in a similar position or in customer service Good command on English for both verbal and written communication Strong attention to details; analytical skillsStrong coordination skills with good initiative to problem solve Ability to work autonomously, but also as a team playerCross-functional collaborationIntermediate to advanced knowledge of Microsoft Office (Word/Excel/PowerPoint)ERP system knowledge (SAP) and financial background is a plus


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