Contact Center Software Consultant – remote in USAHas your career revolved around running call/contact centers and you are ready for the following? • A better home life balance? • Realistic goals? • Be well compensated to hit those goals?Does this describe your experience? • Promoted over the years taking on more responsibility? • Ran an outbound sales or lead generation team? • You could be convinced to make a career change? • Highly competitive and goal oriented?Do you know call centers inside and out from how they function, to what challenges they run into, what the decision making process looks like and have intimate knowledge of the technology stack?• If I just described you and your current situation please come talk to me and see if this new role could be the start of the next chapter in your career.Role descriptionNew clients acquisitionCalling and Emailing targeted named accounts during pre-determined slots of timeImmediately respond to all informational requests from prospective customersEffectively and efficiently log sales interactions within the contact management software toolsMove leads through your funnelGenerate lists of named accounts to targetAttends meetings and trainings as requiredPartners with all internal resources as neededDiscovery callsParticipate in DemosAttend Trade ShowsVisit prospective clientsGenerate proposals and agreementsNegotiate and close new logosRequirementsBachelor’s Degree in Business, Marketing, Communications or similar field or equivalent work experience requiredStrong knowledge of Microsoft front-office products (e.g. Word, Excel, PowerPoint, Outlook)Solid understanding of needs analysis sales processProven experience communicating, negotiating, and closing with executives and stakeholdersProven experience understanding customer needs and being able to articulate solutionsCreatively and consistently communicate with calls, emails, webinars, meetings and other related eventsIdentify and influence all levels within organizations, including operations, engineering, and executive leadershipEstablish strong working relationships internally across teamsPrepare and participate in weekly callsExcellent presentation skills, verbal and written communication skillsStrong interpersonal communication, active listening and conflict resolution skillsCreate and maintain a Sales Plan, focused on achieving quarterly and yearly quota targetsAdvance leads through the pipeline and closeSet accurate expectations for solution capabilitiesAbility to handle objections and educate prospects in a consultative mannerExcellent time management with ability to multi-task, prioritize etc.Success prospecting, engaging, acquiring mid-market and enterprise level customersOwning strategy around funnel, pipeline, forecastingAbility to travel up to 50%What we offer:A friendly and familiar team with modern leadership and with short decision-making processesThe chance to help shape an innovative and unique sales process and actively incorporate your ideasWork life BalanceEntrepreneurial environment with ability to make their pathAdding Value to the call center environmentAn attractive salary model consisting of a fixed salary and commission
Contact Center Software Consultant in Bucuresti
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