YOUR RECIPE FOR SUCCESS
Required Education and Experience:
- University Degree or equivalent
- Fluency in English and Italian
- Customer relationship management experience
- Computer skills, including experience with ERP systems and MS Office
- Strong knowledge of collections, deductions, and/or customer service
- Excellent verbal and written communication skills
- Deep analytical and problem solving skills
- Strong negotiation and decision making skills
- Sense of urgency and ownership of resolution, meeting established performance objectives and customer commitments
- Ability to work in a team environment
- Ability to manage multiple and sometimes conflicting priorities and specific time constraints
- Solid time management skills
Preferred Criteria:
- SAP: The ability to navigate SAP modules. This may include Master Data, Order to Cash, APO, Return Transactions, Order Management, Pricing, Reserve systems and Contract Manufacturer.
- Strong knowledge of Kellogg or other service center processes and procedures
- Experience working in a shared services, process driven or service center environment
- Expertise in Order-to-Cash function including best practices, technologies, processes,
- Experience working for a multinational organization and working with colleagues internationally
WHAT ELSE DO I NEED TO KNOW?
Please note that we will only accept applications that are made to us via our Careers site.
If you experience any difficulty when applying please contact
Please note that the closing date may be subject to change. We will interview suitable candidates as they apply, so please don’t hesitate to take this opportunity to submit your application as soon as possible. If you would like to be immediately notified of new Kellogg's opportunities, please go to ‘Create or access my profile’ and complete the information required in the ‘Job Alerts’ section. You will then receive email alerts as soon as new jobs are advertised.
The Kellogg Company is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.