Credit & Collections Analyst with English in BUCHAREST, Romania in Bucuresti

Job DescriptionTimely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.ResponsibilitiesRole brief:This role ensures the consolidation of long term relationships with Oracle’s customers, by creating meaningful professional connections that enable achievement of cash collections goals and consolidate Oracle’s market share.Main role responsibilities: Meet the cash collected and aging business objective every quarter, in line with Oracle’s policies, audit requirements and process quality standards. Maintains business relationships with assigned customers, both by phone and over email, with the main objective of ensuring repeat business. All customer facing communications will display business curtesy, integrity and availability on your part. Addresses all customer requirements with accuracy and within the agreed upon time of response, working with any and all applicable internal teams to investigate and resolve the issues raised. Is responsible for the confidentiality of all data he/she has access to and uses through the nature of this role. Keeps accurate records of every customer interaction, showing detailed progress of all actions taken to resolve any and all issues raised by the customer or as part of our collections efforts. Immediately involves his/her direct manager whenever progress of his/her collections efforts has stalled. Abides by and shares in Oracle’s values: integrity, ethics, mutual respect, communication, fairness, quality, customer satisfaction and team work. Works well with his/her team and other internal teams, sharing from personal experience and offering constructive opinions to optimize team results. Takes part in or coordinates projects of different levels of complexity that may involve technical or business skills. Is familiar with, understands and adheres to both department and company policies, procedures and processes. Fulfils all tasks as assigned by his direct manager, in line with the department’s activity and during agreed upon working hours. Requirements: Studies: Bachelor’s Degree, preferably business or economics major Experience: A minimum of 6 months – 1 year of relevant experience Professional competencies: Attention to details Proficient user of MS Office (e.g. MS Word, Excel, Adobe, PowerPoint etc) and Oracle Apps General competencies: Excellent command of English Demonstrated ability to work well in a team, results orientation and problem solving. Able to make decisions, plan and organize. Proactivity and adapting to change. Ability to find, store and interpret information. Creativity and innovation. Customer focused Business ethics Written and oral communication Building professional relationships. Ability to adapt and work efficiently under pressure Efficient and forward thinking Adapting to technological advancements Influencing and negotiations skills Continuous professional improvement and specialization External candidates:Role brief:This role ensures the consolidation of long term relationships with Oracle’s customers, by creating meaningful professional connections that enable achievement of cash collections goals and consolidate Oracle’s market share.Main role responsibilities: Meet the cash collected and aging business objective every quarter, in line with Oracle’s policies, audit requirements and process quality standards. Maintains business relationships with assigned customers, both by phone and over email, with the main objective of ensuring repeat business. All customer facing communications will display business curtesy, integrity and availability on your part. Addresses all customer requirements with accuracy and within the agreed upon time of response, working with any and all applicable internal teams to investigate and resolve the issues raised. Is responsible for the confidentiality of all data he/she has access to and uses through the nature of this role. Keeps accurate records of every customer interaction, showing detailed progress of all actions taken to resolve any and all issues raised by the customer or as part of our collections efforts. Immediately involves his/her direct manager whenever progress of his/her collections efforts has stalled. Abides by and shares in Oracle’s values: integrity, ethics, mutual respect, communication, fairness, quality, customer satisfaction and team work. Works well with his/her team and other internal teams, sharing from personal experience and offering constructive opinions to optimize team results. Takes part in or coordinates projects of different levels of complexity that may involve technical or business skills. Is familiar with, understands and adheres to both department and company policies, procedures and processes. Fulfils all tasks as assigned by his direct manager, in line with the department’s activity and during agreed upon working hours. Requirements: Studies: Bachelor’s Degree, preferably business or economics major Experience: A minimum of 6 months – 1 year of relevant experience Professional competencies: Attention to details Proficient user of MS Office (e.g. MS Word, Excel, Adobe, PowerPoint etc) and Oracle Apps General competencies: Excellent command of English Demonstrated ability to work well in a team, results orientation and problem solving. Able to make decisions, plan and organize. Proactivity and adapting to change. Ability to find, store and interpret information. Creativity and innovation. Customer focused Business ethics Written and oral communication Building professional relationships. Ability to adapt and work efficiently under pressure Efficient and forward thinking Adapting to technological advancements Influencing and negotiations skills Continuous professional improvement and specialization About UsDiversity and Inclusion:An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.Disclaimer:Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer To help us track our recruitment effort, please indicate in your cover//motivation letter where (vacanciesinukraine.com) you saw this job posting.

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