Through this role we will give you the opportunity to test your language skills in a fast paced environment, to learn from our experienced team and grow within our organization.
Are you attentive to details, well-organized and driven for result? Then join our Emerson team!
IN THIS ROLE YOU WILL:
- Register in the electronic system all RFQs and POs from customers in a timely manner
- Ensure accurate CRM logs based on Emerson standards and procedures
- Maintain an updated CRM database by adding new Customer contacts and accounts
- Send acknowledgement of receipt for RFQs and POs to customer
- Assign CRM tasks to the responsible person in the Sales Office
- Provide support to the Sales team that meets customer requirements and ensures the highest standards of presentation
- Update CRM database with the relevant information for every query that is being logged
- Maintain soft copy documents
- Facilitate archiving of all documents used in the logging phase in OCM
- Flexibility, depending on urgent enquiries received at the sales desk.
FOR OUR POSITION YOU WILL NEED:
- Excellent Italian (written and spoken)
- Excellent English (written and spoken)
- Customer orientation
- PC skills: MS Office, Internet, ERP systems
- Aim for results
- Attention to details
WHO YOU ARE:
You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing solutions to problems.
OUR OFFER TO YOU
By joining Emerson as a Service Administrator, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
Our global Women in Stem initiative gives you the chance to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities. Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).
Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, the brightest team members from all backgrounds. These unique points of view help develop fresh thinking and new ideas, ensuring our continued success into the future.
