Customer Experience Account Manager in Arad

Customer Experience Account ManagerRomania-Arad PlazaApplyAt Panduit, we want our employees to know they are valued by empowering them to share their unique insights and perspectives which fuels innovation and helps our customers create more meaningful connections. We're looking for candidates who are curious, insightful, collaborative and committed to building a sustainable and connected world.The Customer Experience Account Manager 1 is responsible for both revenue and customer service and is directly responsible for generating revenue for assigned accounts and territories. Owns revenue opportunities from start to finish and is responsible for building and growing business relationships within their assigned accounts, channels and/or geographies. Equally important in the role is the customer experience day to day interactions with Panduit. The CEAM is the internal customer advocate for assigned accounts and geography and is responsible to coordinate across all functional departments to quickly resolve specific customer requests and needs, both stated and implied. The role provides transparency to customers on their orders and requests and provides preemptive solutions on significant matters impacting the customer experience. Key tasks include direct customer communication by a variety of channels, revenue generation, order management across the Panduit fulfillment chain, and information and exception management.Work Shift Plaza (Romania)ApplyPosted TodayFull timeR-14107About UsThe need for connectivity drives Panduit employees to innovate beyond the ordinary. We are continually elevating industry standards, and delivering today’s most powerful, scalable, and profitable physical infrastructure solutions that positively impact the way we live: increasing the safety and sustainability of our cities, making travel more seamless, putting new technology into users’ hands faster, helping institutions protect and save lives, and making our connected world possible.As a world-class manufacturer of high-performance network and industrial electrical infrastructure, Panduit helps customers rethink what their infrastructure can do – turning connectivity into a competitive advantage. Headquartered in Tinley Park, Ill., USA, and operating in 112 global locations with more than 4,500 employees, Panduit’s proven reputation for quality and technology leadership, coupled with a robust partner ecosystem, help support, sustain, and empower business growth in a connected world.Panduit’s Cultural Beliefs – Earn Trust, Be Focused, Own Results, Think Differently, Collaborate, and Simplify – define who we are, what is most important to us, and shapes the overall culture of our company. We believe that when we act in ways that are consistent with these beliefs, we can solve infrastructure challenges for our valued customers and partners by innovating.


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