Customer Service Administrator in Bucuresti

At LeasePlan, we are always asking What's next in mobility. Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!Validate Master Leasing Agreement and Individual Contract draft, check from legal and compliance the contracts signing. Ensure all contracts, addendums & other legal documents are set up in NOLS as per the current applicable processes, accurately and in a timely manner;•Assures interface betweensupport sales, support business, delivery organizations, process developmentand the customer•Assures that the contractsare handled correctly from a commercial and legal point of view•Keeping the systems up to date from a contract administration stand point and assume responsibility for the qualitymeasures of the data in the systems•Takes ownership in solving thereported mismatches•Provide resolution to all queries coming from internalstakeholders (Commercial, Back office, credit and order deliveryteams)•Enhance the overallperformance of the process by driving standardisation and improvement ideas•Ensure all processcontrols are effectively implemented and all key performance indicators reachthe targeted level;•Facilitate training sessionswithin the team in order to maintain business continuity;


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