Customer Service Advisor with English in România

Hello people,

We are looking for cool and friendly colleagues who are willing to make a „better day” for the employees of our clients’ companies by solving their technical issues.

You must:

  • Know one foreign language: English (ideally to be able to have a fluent conversation)
  • Have basic IT knowledge (like really, really basic)

With us, we promise you will:

  • Improve your language skills by speaking with natives
  • Have access to a lot of online trainings. You can read those when you are not busy taking calls
  • Share stories with your colleagues about funny situations you encountered
  • Have that feeling of joy that you get when you help someone
  • Improve your IT knowledge
  • Have cool workmates who will support you and provide constructive feedback

Also, you have the chance to work in a super friendly environment, with a funny, young team. Their energy, jokes, and positive spirit will make the days go by easier.

You will have to deal with situations like these:

  • Resetting passwords and unlocking accounts.
  • Installing software/apps
  • Troubleshooting different software issues
  • If the issue cannot be resolved, simply send it to an advanced team

And do not worry. We have a database with a lot of procedures which you can follow in order to solve different situations. Also, there are back-office team members who can help and guide you when you are dealing with complicated issues.

Contact

Datele de contact vor fi vizibile dupa ce veti aplica!

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