Customer Service Advisor with Greece in Voluntari

Customer Service Advisor with Greece- - - - - - - - - - - -This role is based in the Michelin Shared Services Center in Bucharest, Michelin Corporate & Business Services, where more than 700 colleagues deliver excellence in Purchasing, Finance, Logistics, Sales Administration, Personnel and Service Management. What we're looking for:Comfortable working as part of a multidimensional teamAdvanced level of Greece languageMinimum 1 year experience in Customer SupportAttention to detailsAs a Customer Service Representative , you will:Captures, records and commits customer orders according to customer needs, agreement and defined service leveProposes product alternatives in case of phase-out or shortageIf relevant, optimizes, plans and coordinates the delivery with customers and partnersHandles customer orders portfolio and monitors executionProactively alerts customer in case of any event, delay or failure regarding the service commitment and engages in the search for a solution to the customerWhat we’re offering:Flexible work schedule and home-office optionsA customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.Private medical subscription;Life insurance;Lunch vouchers and discounts;Deduction of vacation costsHow we recruit:Once you submit your application, one of our recruiters reviews it. If your profile fits our role:We have a phone call to get to know each other;We hold assessments to see your language skills and competencies;We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.Pass all stages with flying colors, and we’ll send you an offer.Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.#LI-Hybrid