Customer service representative in Slatina

Job Description:
•Identifying customer requirements and managing them in due time, as per company procedures
•Providing assistance to sales personnel and representing the interface between the company and customers;
•Preparing price offers / order confirmations/ invoices / specific reports about customers’ activity
•Permanent collaboration with other departments for offering information/ solutions/ counseling to customers regarding their requirements ;
• Internal follow up on open items such as orders/logistics/pricing issues/quality
Requirements:
English language is mandatory together with very good communication skills in spoken and written format
Organized and self motivated person
Customer oriented mental attitude , with initiative and proactive
Critical thinking and analytical abilities with attention to details
Adaptability and solution oriented
Ability to work independently with slight direct supervision and as a part of a team
Ability to understand basic technical aspects related to company industry
Fast reaction- working under time pressure and with deadlines
Very good computer skills (MS Office, Excel, Word, Power Point , Outlook)