Customer Supply representative in Bucuresti

Job DescriptionReady to join the future of innovation in IT at NXP?Become part of a dynamic team that is helping NXP provide the best service level to its automotive customers. In the Customer Supply Chain team you will be supported to have a continuous focus on development, coaching and creating a supportive environment for your team.Your responsibilities:Manage Client relationship through providing daily operational support via telephone and e-mailAct as one contact to the Client, communicating all relevant information and ensuring customer satisfactionResponsible from receiving and processing of customer’s orders until final deliveryProactively monitor backlog of orders using different tools and reports, and work to avoid escalationsEnsure structured and high quality communication related to issues affecting the order backlog & deal with all written or verbal requests from the ClientsUses own judgment to escalate issues at the right time and to the correct ownerEnsures that NXP policies, legal regulations and audit requirements are met and maintainedYour team:NXP IT is well recognized as a modern IT organization with a DevOps ways of working. We are a diversified team with high energy, an open collaboration environment and eagerness for continuous improvement.In the Customer Supply Chain team our focus is to meet our client’s demand and avoid any supply disconnects, as well as to ensure the highest customer satisfaction.We’re in a continuous quest to increase process automation and become more efficient.Your profile:To be successful in this role you must have:Professional qualifications in the fields of: international relations, order management, supply chain, logisticsComputer skills, MS Office package requiredRelevant experience in a similar role would definitely be a plusAdvanced English language skills, both written and spokenGerman will represent a big advantageFurthermore, you must (have):Great communication skills, being able to develop and maintain a great relationship with your customer portfolioStrong analytical skills - must be able to process and analyze customer forecasts & trendsBe very organized, take care of the daily/weekly tasks in a timely manner and prioritize your activities based on their importance/impactBe an efficient team playerCreating Secure Connections and Infrastructure for a Smarter WorldNXP Semiconductors N.V. (NASDAQ: NXPI) makes products and environments safer, more sustainable, and more secure with innovative connectivity and edge processing solutions for a smarter world.We are in the business of better. Not just better technologies, but better innovations to improve society. As the world leader in secure connectivity and processing solutions for embedded applications, NXP is solving the world’s most complex technology challenges to accelerate business innovation, enhance how we work, and advance how we live.Ready to create a smarter world? Visit our and follow us on social: , and .What can you expectContract: This is a fulltime position with a permanent contractCompensation: Besides a good salary, you will be eligible for our bonus plan and receive lunch vouchers, a number of vacation days based on seniority and the possibility to buy company shares with a 15% discount. We also have flexible work hours and a work from home policy.Development opportunities: We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills.Our office: We are based in one of the high tech hubs in Bucharest with easy access to public transport and restaurants and parks close by. We have many relaxation areas on-site, including a little library where you can borrow books, sofas to relax in a quiet place and a cafeteria and restaurant in our common area.Hiring process: Applying only takes a minute! Fill in the online application and share your CV with us. After a positive screening based on your CV you will have an initial phone or video conversation with our Talent Acquisition Consultant followed by several business interviews. Here are some to help you prepare.And more: Life at NXP is more than work alone. We like to start our day with a free coffee and chat with a colleague and on Thursdays we have fresh fruits for all employees. Join us at one of the many social activities that are organized by and for employees such as our Christmas parties, our employee children’s party and food fairs. Or help us give back to society by donating blood or collecting clothes and food for children in need.What’s nextIf you’re excited about this opportunity, we kindly invite you to apply!If you have any questions, we are happy to answer them. Please contact Maria Bertesteanu, Talent Acquisition at maria.bertesteanu@nxp.com