Customer support with Romanian & English in Craiova

Description and Requirements What we expect:Native Romanian language and medium level(B2) of English availability for a full-time position, in shifts covering: 08:00 - 21:00, Monday - Sunday, 5 days/weektechnical skills: familiar with working on Internet and excellent keyboard skills, working knowledge of Microsoft Office programscustomer service orientationgood communication skills in written & spokengood problem solving skills and ability to prioritizeability to work in a fast-paced environmentgood team player skills, with ability to build and maintain strong relationshipsKey responsibilities:receive incoming calls and e-mailsedit cancel or refund reservations track reservations on-request and provide the customer with a timely and efficient responsedealing with customer complaints in a professional manner to reinforce a positive image of the companyachieve performance targets (call-handling and quality)work as part of a team and be able to stimulate and motivate others while being aware of and responsive to their needs and concernsWe offer:Stable job - permanent labor contractsAbove average fixed salary, performance bonusesMonthly meal ticketsGym subscription reimbursement, after trial periodInternational career - paid training and international career opportunitiesMultilingual exposure - improve your spoken and written language skillsInspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year longPrivate medical insurance coverage Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more Additional Job Description Got a medium level of English and a native Romanian level? Join our team! Required Language(s)RomanianEnglish <