JOB DESCRIPTION Location: Global scope/location, position can be filled in any location where Arcadis has a legal entity. Purpose To align operations across all GEC locations, lead workforce planning, develop and manage standard operating procedures, provide operational reporting, DtR Governance (project reviews, MEPC+). Act as point of interface between enabling functions and business operations Individual accountabilities Workforce Planning Lead Workforce Planning team that monitors talent availability through tracking forecasting supply vs demand in line with global resource planning procedures. Act as point of interface between business and Talent Acquisition to ensure internal talent is prioritized and priorities are known. Support GEC Directors to resolve critical resourcing issues Act as first point of contact for non-GBA or cross-GBA workforce planning requests Provide GEC Directors with recommendations on proactive recruitment initiatives based on demand forecasting or attrition Project Invoicing Supporting finance (owners) to ensure all activity can be invoiced, and ‘ownership’ of costs are well established in advance of work being done Ensure project codes (direct and indirect) are being used correctly Project Delivery Actively follow up where areas of MEPC+ are not performing and hold areas responsible for actions to restore performance. Work closely with peers in the business and enabling functions to support systematic and collaborative approach to MEPC+. Escalate identified quality issues identified to GEC Service DirectorMeasure projects actual performance against “as quoted” or expectations set and track ‘at risk’ projects Establish processes and governance to ensure GEC teams are participating in Project Reviews. Operational Interface with BA Operations Directors to ensure standardized GEC procedures are understood and aligned to GBA requirements Oversee and lead sustainability initiatives in our operations to meet net zero carbon targets Oversee and manage overhead costs related to travel, engineering apps and user access (ie Oracle) to minimize costs below Plan targets Support billability optimization through providing clear reporting highlighting areas of focus and providing suggestions to GEC Directors (accountable) on possible remedies Interface with Risk and Country Directors to manage crisis response and operational recovery plans Provide leadership oversight to Health, Safety and Wellbeing activities across GEC, ensuring compliance, consistency, and relevance Profile requirements The candidate should have a bachelor or master's degree and at least 10+ years of experience leading and growing a significant business function within a multinational engineering or professional services firm, ideally with substantial experience in India or Philippines. The candidate will be able to inspire multi-disciplinary and multi-cultural teams around a common purpose and demonstrate significant leadership capability. The right candidate possesses a high level of intellectual, professional and interpersonal agility and flexibility. Further the candidate will bring excellent interpersonal skills and the ability to collaborate at all levels of the organization in particular senior levels. A pragmatic attitude is vital. Further requirements and competencies: An excellent understanding of and appreciation for business needs. A well-developed understanding of and appreciation for organizational mission, values, and goals and consistent application of this knowledge. Observation and persuasion skills especially with internal stakeholders (e.g. BA/GEC directors, and local workforce). An ability to communicate complex issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner. Time management and ability to multi-task with competing priorities. Excellent decision-making capabilities and ability to make decisions and deal with conflicting priorities. For this role Arcadis values professional experience across the following priority areas: Leading transformation: Ability to bring people on a journey to the unknown, creating a sense of stability and security in uncertain times, avoiding change fatigue. Managing change: Managing change e.g. divestments or mergers/acquisitions, growing a start-up, or leading change into other market/services or products, operating with new business models, turning around underperforming businesses, programs or teams and driving standardization and automation at scale. Data and technology: Adopting data-driven decision making, leveraging data to create and demonstrate value. Tech savvy and comfortable and curious about technologies. Aligned to the Arcadis Leadership model we seek leaders with a strong fit to our leadership success profile, to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful leaders at Arcadis will possess strong learning agility, combined with a balanced mix of being curious, driving success and igniting passion. Be curious: Demonstrate and develop curiosity in oneself and others; bringing clients and Arcadians on a journey of discovery and co-creation. Have a global, strategic, and future thinking mindset. Are digitally-savvy, entrepreneurial and innovative. Build organizational networks that are value-adding, engaging and purposeful. Incorporate a human-centric, experimentation and continuous learning mindset to lead innovation and transformation. Actively engage diverse points of view and manage healthy issues-based conflict. Drive success: Create a sense of shared ownership and accountability balancing this with decisiveness and holding others to account for delivery. Take ownership for own responsibility, creating clarity and motivating and aligning others. Internalize organizational goals, making them one’s own personal stretch goals. Are outcomes focused and tackle challenges head-on. Demonstrate commercial acumen in general, and specifically with regards to sustainable solutions. Actively shape the future of the organization. Ignite passion: Personally role model own commitment to improving quality of life and putting sustainability at the core. Apply an adaptive style to engagement that is culturally sensitive and appeals to the personal needs of others. Bring clarity and manage anxiety in others, through clear communication and inspiring storytelling. Integrate their work, helping others make the connection between their work and the bigger picture. Maintain personal resilience and rebound from setbacks and help others to do the same. Build trust through authenticity, demonstrating integrity and courage regarding own convictions.
GEC Operations Director in Bucuresti
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