Leoni is a global provider of products and solutions for energy and data management in the automotive sector and other industries. The value chain encompasses wires, optical fibers, standardized cables and special cables through to custom-developed wiring systems and related components as well as services. As an innovation partner and solutions provider, Leoni supports its customers with pronounced development and systems expertise. The market-listed group of companies employs about 100,000 people in 30 countries and generated consolidated sales of EUR 4.1 billion in 2020.And we are looking for you. Head of Value Chain Management – Temporary contract of 2 years (m/f/d) RO-AR-Arad - ARA0000SB Your tasks: Manage customer relationship Monitor value chain customer satisfaction and coordinate actions in case of deviations Implement value chain relevant customer specific requirements and monitor adherence in all organizational units Manage day-to-day customer service for selected customers (one face to the customer for pre-series, series and aftersales) Initiate S&OP process by arbitrating customer demand to provide long term transparency Monitor availability of required finished goods (FG) to fulfill customer demand Analyze customer schedules against agreed contracts, incl. capacity and flexibility agreements Negotiate potential solution for deviations between customer, sales and country Manage and operate Advanced Delivery Centers (ADC) outside of country organization, incl. supervision of external logistic service provider Conduct cycle counting and stock take to ensure inventory accuracy Manage customer packaging Manage customer communication in case of a delivery crisis Issues and processes logistics alerts in case of an imminent customer stoppage Define and implement customer service concept by project and customer location Creates yearly planning of logistics costs budget in principle companies (delivery centers) Monitors actual costs & implements actions to reach costs targets Support sales for VCM related recharges to customers (obsolete material, freights, services) Manages and develops customer service organization in area of responsibility Coaches the organization regarding defined standards and best-practices Ensure the availability and skill-level of LEONI customer service personnel in area of responsibility Ensures in-time processing of customer logistics complaints, incl. application of the 8D methodology Your skills: University degree Multiple years of experience in supply chain management in automotive, preferably at a tier 1 supplier Multiple years of leadership experience English language skills, fluently spoken and writing (must be able to negotiate with customers and other external parties) MS-Office, ERP system knowledge; Proven leadership skills High endurance and high flexibility Customer orientation and team-work oriented attitude Communication and presentation skills Determination and willingness to take decisions Ability to think out-of-the-box Willingness for international business trip LEONI Arad Sonia Dobromirescu, Human Resources Management, +40 372 225 122 LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. *People of all genders are always meant equally; For linguistic simplification and better readability, only the masculine form is used in the text.
Head of Value Chain Management – Temporary contract of 2 years (m/f/d) in Arad
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