IT Capacity Reporting Support Specialist in Constanţa

Data analysis (regular) R (regular) Power BI (regular) MI (regular) HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA. We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.Do you want to work for one of the world’s largest global banks? Want to be a part of its exciting digital transformation?Well, our Client offers just that. It’s exciting times here and if you’re looking for a role that will give you the opportunity to grow. Whether you want a career to take you to the top or simply take you in a new direction, we offer fantastic opportunities, support and rewards that will help expand your career. Our Client remains at the forefront of software development by delivering top quality, customised banking solutions across 60+ countries. Increasingly our digital products are becoming the first point of contact for over 50 million customers, allowing us to embrace a rapid rate of change, the adoption of new technologies and utilise agile delivery methods. We believe in creating fantastic products with exceptional customer experience, ones that seamlessly integrate into our customer’s lives.OverviewThis role resides in one of the newly established CTO agile engineering pods within the End User Services (EUS) platform. The intent of these new engineering pods is to provide a first-class user experience to staff, adding increased levels of automation and cloud-based management to our EUS platform. Our ambition is to deliver an industry-leading platform: highly automated, highly self-service, highly secure, highly resilient, and highly mobile. We will do this by developing world-class automation and integrating with the wider  infrastructure environment through the activities of the agile engineering pods.Key AccountabilitiesWork with Key Stakeholders on the development and implementation of policies and procedures to underpin and support effective monitoring and analysis of the global EUS estate.To take a lead role in EUS for the development and implementation of robust systems of work/predictive tools to effectively understand, analyse and respond to endpoint demand.This role is responsible for supporting EUS to efficiently deliver endpoint capacity and performance targets in a cost effective and timely manner, in conjunction with key Stakeholders. Iteratively seek discrepancies and inefficiency between the capacity of Infrastructure and the demands of its customers, either in under-utilised resources or unfulfilled customer demand. Introduce an analytical approach to allocation of compute resources to improve the utilisation of existing capacity in conjunction with key stakeholders through elimination of waste.Present data driven observations to support the effective utilisation of resources to underpin efficiency and sustainability objectives using real time dashboards or traditional reporting methodsRequirements Experience working with an Operational, Support or Engineering IT TeamExperience producing and delivering MI, experience in creating and analysing data sources, creating performance KPIs, dashboards, complex reportsProven Power BI, R, including analytics and reporting systems. SQL knowledge nice to haveUnderstanding of data analysis for cloud and on-prem virtualisation platforms  Ability to work under pressure, deliver within limited timescales, and proven ability to prioritise against competing demandsStrong analytical skills to quickly assess situations, impact, and options for resolutionStrong team player, comfortable with presenting to senior managersExperience of working in a global teamProven ability to articulate complex issues concisely, assertiveness and confidenceAdvanced English language requiredWe offerLong-term job in one of the largest banking and financial services organization in the worldCompetitive salary, UoP contract + annual bonus100% remote work (Poland based) and flexible working hoursContact with the best IT technologies available in the marketGuarantee that solution built will be wildly used and globally recognized, hopefully making customers happy by simplifying their interaction with a bankPersonal development and growth opportunities within the bank, long term relationship even for contracting rolesAbility to work in an environment where quality is put over quantity, where it is understood that technical excellence speeds up not delays deliveryA place where you will be given space to take ownership and accountability for your workPrivate health and dental care (different options – from basic to VIP), multisport card, private life insuranceProfessional trainingsFriendly teams and people-focused attitudeOn-site medical consultations in the office, childcare policy, language / studies reimbursement schemeAccess to e-learning platforms like A Cloud Guru, LinkedIn leaning, Safari booksFunding technical certification and courses related to the job dutiesParking few minutes away from the office, relax room, game room, bicycle racks in the underground garage, showers dedicated to cyclists


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