IT Manager in Ploieşti

IT ManagerAdecco Professional Placement is looking for its client, an important and prestigious multinational company in Ploiesti, an IT Manager.Job profileInfrastructure and business application operation:•Responsible for the ordering and rollout of new location infrastructure, do the lifecycle management;•Perform the setup, configuration and integration of local infrastructure components;•Responsible for the setup of monitoring and event management for local components;•Accountable and responsible in the analysis of alerts and defining corrective actions;•Responsible for the capacity management of local infrastructure;•Responsible for local change requests, logging and implementing the changes;•Responsible for the documentation of local infrastructure and local business applications;•Ensure local business application tests and drive the software packaging process;•Accountable for maintaining local business applications (e.g. DB reorg, patch mgmt, backup);•Manage server room cabling and protection (fire, water).Onsite support services and IT service management duties:•Provide 1st and 2nd level end user support;•Classification and prioritization of incidents in regards of impact and (urgency) criticality;•Perform investigation and diagnosis of incidents, finding root cause or forwarding to third party or CIT;•Support the business in delivering workarounds or run the escalation of incidents;•Categorization and prioritization of problems, Problem diagnosis and resolution;•Ensure, measure and increase customer satisfaction;•Provide IT trainings to the business according CIT guidelines;•Grant access to IT facilities and maintain the stock of IT equipment;•Responsible for the fulfilment of tasks (service requests) and the related monitoring of the SLA.Organizational responsibilities:•Manage contracts for maintenance and local services including 3rd party relationship;•Accountable for the execution of security policies and to be compliant to the company guidelines;•Contribute on or run local part of group wide CIT projects;•Bring location requirements and demands up to regional or CIT level.Financial responsibilities:•Supports the IT Infrastructure budget process of his location;•Responsible for local IT sourcing following the CIT procurement policies.Candidate profile•IT related studies or comparable practical experience (Min. 5 years);•Excellent knowledge of IT service operations and support processes;•Excellent knowledge in IT infrastructure and application management;•Profound ITIL knowledge and qualified to ITIL v3 Foundation level;•Consequent service delivery orientation, understand the business process;•Wide ranging IT experience (End user workplace mgmt., enterprise IT, MS Dynamics,…) ;•Basic knowledge of automation systems;•Advanced level of English;•Pronounced analytical and planning skills coupled with a process-oriented way of working;•Good communication and coordination strength;•Ability to work in an international multicultural team, social competencies;•Ability to work under pressure as well as result orientated;•Personality as well as creativity in thinking and acting.

Contact

Datele de contact vor fi vizibile dupa ce veti aplica!

loading...
www.mynextjob.ro folosește cookies. Navigând în continuare, iți exprimi acordul pentru folosirea acestora. Află mai multe Am ințeles!