IT Service Desk Technician with German in Constanţa

ServiceNow (nice to have) Intune (nice to have) Azure (nice to have) Active Directory (nice to have) Office 365 (junior) Windows 10 (junior) Currently we are looking for candidates with a very good command of German and English who will support our global IT team.During a trial period we offer a work in the company's office - Ożarów Mazowiecki; after the trial period - hybrid work.Characteristics of the service:Registration, analysis and resolution of employee requests, basic technical support in the field of IT.Your responsibilities:Incidents, requests management (ServiceNow ITSM) and daily support for end usersAbility to identify computer hardware and software related problemsBasic management of accounts and groups in Microsoft AD and AzureDeployment of operating system, applications, printer settings, etc.Support of various IT infrastructure (printers, network, mobile devices, video conference room systems, etc.)Contributing to user manualsCooperation with all IT teams of the Keller GroupAbility to work in a team environmentOur requirements:Basic experience in a Windows client environmentVery good German and good English skills, other foreign languages is an advantageSolution-oriented thinking, high willingness to learn and initiativePleasure in communicating with peopleOptional:Ticketing system, Windows 10, Microsoft Office 365, Active Directory, Azure, Intune experience preferred.Certifications, such as ITIL, MCSA, MSCE, etc.Willingness to travel (Austria, Germany and other European countries)Knowledge of other foreign languagesWe offer:external trainings (e.g.: ITIL 4 Foundation, MS-55342 Supporting and Troubleshooting Windows 11 - previously MS-10982)intracompany trainingexternal trainingtechnical knowledge exchange within the companysharing the costs of sports activitiesremote work opportunitiesprivate medical careflexible working timesharing the costs of foreign languagesharing the costs of professional training & courses corporatelife insuranceno dress codeparking space for employeescompany social benefits fundemployee referral program


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