3Pillar Global is searching for a IT System Administrator. Our new colleague will add skills and years of experience to an already established talented team that works towards the same goal of meeting our client’s needs. This individual should maintain a high awareness of industry issues and trends, particularly in regard to accessibility, usability and emerging technologies and keep team members informed as appropriate with a view to incorporating these in future projects and staying ahead of the market. We are 3PILLAR GLOBAL We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail.Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.
RESPONSIBILITIES
- Systems and user accounts management
- Troubleshooting network, server, desktop, and printer issues (L1 & L2)
- Building/imaging computers (Linux, Windows, and macOS)
- Support AV communications & collaborations system
- Managing software and hardware inventory
- Providing IT support for company employees and clients
- Performing onboarding & offboarding tasks for the company employees
- Ensure the security of Company systems and data through thoughtful diligence, adherence to Company policies and procedures, and collaboration with relevant security personnel
- Create and maintain high-quality documentation of all relevant specifications, systems, and procedures
- Escalate problems when appropriate
REQUIREMENTS
- Operating systems: Windows 10, Linux, and macOS
- Virtualization technologies: Hyper V, VMware or other bare-metal hypervisor or cloud (AWS, Azure)
- Experience with Windows Server 2012/2016/2019 and Linux servers
- Enterprise security systems including anti-virus/anti-malware solutions, firewalls
- Good understanding of networking concepts like routing, switching, communication protocols (TCP/UDP, DNS, HTTP, SMTP, LDAP), and network security (IDS/IPS, VPN, VLANs, etc.)
- The installation, configuration, administration, and maintenance of networks and computer systems (Unix/Linux, Microsoft)
- Provide support and troubleshooting for Office productivity tools (Microsoft Office, G Suite), Atlassian stack, Windows services (DNS, DHCP, AD, NPS), and AV communications/collaborations systems
- Scripting knowledge (bash, PowerShell, Python) or experience with Automation tools/scripts (Ansible)
- Experience with monitoring systems and log management solutions
- Strong documentation and research skillsGood knowledge of database theory, data backup, and recovery
- Good knowledge and understanding of the Systems & Network security concepts
- Ability to work well in a team environment as well as independently
- Excellent English skills (spoken and written)
- Excellent communication skills are required
BENEFITS
- Full employee labor contract
- Unlimited work from home
- Flexible working schedule
- Substitution day
- Yearly performance bonus
- Monthly Spot bonus
- Referral bonuses
- Internal Trainings
- Company supports exams and certifications for professional growth
- Pluralsight subscription
- Internal library
- Bookster subscription
- Medical package
- Meal tickets
- Chair massage
- Transportation allowance
- Gym membership allowance
- Soccer and basketball subscription
