Junior Chargeback Analyst in Bucuresti

Why VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.The Junior Chargeback Analyst is managing the Chargeback & Refund Process in order to ensure the operational flow for the company’s commercial activity.What you’ll do: Solve chargeback/dispute requests from the processing banksProvide support to the end-users and the partners in the chargeback processIntermediate communication between partner banks and customers to increase won rates in chargeback processInvestigate and provide supporting documentation for payment returnsAssure the good functionality of the refund process What you need to have: Higher education in progress or finalizedMinimum 6 months of experience in operational area is preferredStrong PC skills in Windows environment and familiarity of Microsoft Office SuiteAdvanced knowledge of EnglishOrganized person with good attention to details and analytical skills Why you’ll love working with us: Gain knowledge in the payments verticalLearn all the back-end processes in the online paymentsInternational work environment in an exciting growth phaseAttractive compensation package with annual performance bonusFlexible business hours and work from homeFlexible benefits package with a monthly budget that you can use for different perks like: meal tickets, public transportation refund, various gym subscriptions with 50% discounts, private pension funding, shopping vouchers etc.Private medical subscription (with 2 different medical providers to choose from)Bookster subscription Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.