L2 Product Support Engineer in Oradea

At OutSystems (Contractor), in Lisbon, PortugalExpires at: 2022-08-31Remote policy: Full remoteLocation: Fully Remote (EMEA) English Level: C1/C2 - fluentAvailability: Availability for Shifts, On-call, working on weekends and Holidays Duration:  12 months (Possible internalization after 12 months) Work in OutSystems will look like this:Troubleshoot platform related issues;Provide solutions and alternative approaches, negotiating with customers the best ways to overcome issues;Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis;Bridge with R&D issues and defect priorities to be a part of our product’s continuous improvement process;Interact with many different people from different countries, backgrounds, and cultures, both internally and with customers.Main requirementsMust-Have:Degree in Engineering or other technology-related degrees (BSc, MSc);Tech savviness and drive to solve complex problems;Ability to deconstruct problems in smaller pieces;Interest in communicating with different cultures (fluency in English). Even Better:  Knowledge in troubleshooting Application Servers (IIS);Knowledge of Databases (SQL Server and Oracle, MySQL is a plus);Knowledge of network protocols: TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, SSH;Security;Experience in some of the technologies our engineers work with:.NET web apps (C#, ASP.NET);Java;JavaScript;REST web services;SOAP web services - XML, XSD;CSS;HTML;REACT;Objective C, iOS Apps, XCode;Android Studio;Cordova/PhoneGap.