L3 Support Engieer in Bucuresti

Overview DB Global Technology is Deutsche Bank’s technology center in Central and Eastern Europe. Opened in January 2014, the Bucharest office is constantly expanding.  Our center develops cutting-edge software applications for the Deutsche Bank’s global operations and represents a platform for highly skilled software engineers. The team members specialize in Software Application Development, IT Architecture, Quality Assurance and Testing, Functional/Business Analysis and Project Management.  Anti-Financial Crime (AFC)Our AFC team is responsible for protecting Deutsche Bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations.Role Description - Summary:The SL3 Support Engineer provides production support for software applications and works closely with the Development and Release Management practices to ensure code and design integrity of the fixes (hot fixes, patches). The L3 Support Engineer will support the new application following internal DB Best Practices and Governance procedures.Responsibilities/Tasks:Provides Level 3 support for technical infrastructure components and solves code problemsPerforms problem and root cause analysis for application production incidents and delivers the necessary resolution pack (i.e. hotfixes, patches).Provide L3 Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications’ production platform.  Remediate incidents/outages pertaining to the platform.Estimate time required to implement remediation actions.Support and contribute to all relevant documentation following DB internal Standards, Procedures and Guidelines.Conducts incident and problem management activitiesConducts regularly-scheduled Problem Management meetings with IT Product Managers (ITPMs), infrastructure groups, problem managers and incident managers to track progress and highlight issues.Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement.Contribute in the phase of the development lifecycle by developing, implementing, and maintaining Java based components and interfaces.Requirements:JAVA experience: JDK1.6, JDK1.7. Good to know JDK1.8GitSQL/PLSQL skillsRelevant experience Angular 2.0,Typescript, JS, CSS, JQuerry,HTMLPrevious working experience with Javascript, Ajax calls, Spring, Spring MVC, Hibernate, Maven, SOAP and Rest WS.Previous working experience with Oracle, OpenShift, Docker, KubernetesPrevious working experience with the following application servers : Tomcat, Weblogic or other similar application serversBasic knowledge of security principlesHave an understanding of IT project management - planning, delivery, resourcing, expectation managementPrevious production support experience, with can do mind-set and attitude and hands-on mentality.Ability to analyze business requirements, defects and propose hot fixes.Ability to work on tight schedule.Ability to work effectively with senior IT and Business stakeholders.Exposure to operating across multiple global locations with accommodate various cultures and practices.Proficient communication and English language skills (written/verbal)Excellent team workerEducation/Certification:• Master of Science from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent) Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

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