Member Engagement Executive in Bucuresti

Job DescriptionWe are looking for a passionate Member Engagement Executive to help shape and grow YouGov member marketing. You will be working closely with the Member Engagement Manager to deliver targeted email and survey campaigns to help activate, engage, and retain millions of YouGov members worldwide. You will become an expert on our members, delivering marketing plans to help maintain and grow the size of our research panel.What will I be delivering?Deliver effective lifecycle marketing communication plans to increase member engagement across multiple countries, with a focus on the scarcest audience segmentsLaunch email and survey campaigns to activate, engage and retain members: Design, build, test, launch, analysis, and optimisationCurating YouGov insight and collaborating with content teams to deliver eye-catching emails, surveys and other proactive engagement tools that lead to higher level of participation from our members, and are consistent with messaging across all YouGov member touchpointsProjects in collaboration with the wider Marketing, Support, Product, Tech and Ops teams.Work closely with the Member Engagement Manager to understand the success of each campaign, in order to suggest improvements and new initiatives.QualificationsExperience in running successful targeted email campaignsStrong project management skills: ability to manage and prioritise multiple projects simultaneouslyExcellent written and verbal communication skills (English)Hands-on experience with HTML, some design experience is desirableExperience in collaborating with multiple stakeholders, teams, and functionsComfortable with data manipulation and interpretation. You will need to be confident in dealing with data and get excited by numbers, not overwhelmedBasic SQL understanding (proficiency desired) – you will want to be able to investigate and understand numbersBasic scripting knowledge is preferable but not mandatoryAdept at using multiple platforms and toolsBehavioural competenciesA self-starter who loves to take ownership and deliver resultsA creative thinker who loves to bring new ideas to the tableAbility to work in a fast-paced environment, with a very high attention to detailPassionate about member experience. We want you to really care about what our panel members think and feel when they use our products.A problem solver. You'll enjoy zooming in to the detail, and out to the big picture. You'll be passionate about finding solutions and thinking outside the box.Collaborative, and a confident communicator, able to build and maintain relationships with senior stakeholders across a large business.Additional InformationWhat’s in it for me?This is a very exciting time to be joining the growing team responsible for member marketing. The YouGov panel is the company’s key strategic asset.