Provides excellent knowledge and has responsibility for delivering end results that can demonstrate a clear business benefit. Identifies and delivers solutions and provides advice based on technical professional experience. Focusses on delivering activities and providing services across the function, in alignment with the strategy.Typically reports to the Senior Manager.
* Assists, advises and executes processes and activities related to developing and implementing strategic service management processes and procedures in line with the technology strategy and defined agenda;
* Drives the delivery of large scale transformation programmes, across the end-to end technology lifecycle;
* Uses best practice knowledge to challenge decision making in order to drive the most effective outcomes, in alignment with strategic direction;
* Maintains strong relations and works closely with senior stakeholders and external vendors.
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