Oracle Support Engineer in Bucuresti

Responsibilities For our Oracle Support Center Team, Endava is looking for a dedicated Oracle Support Engineer who will work closely with Endava’s users and business partners and will be responsible to: • Engage with internal business users across different business functions to analyze and address reported system issues under any of the following areas: Procurement, Accounts Payable, Accounts Receivable, Project Accounting, General Ledger, Fixed Assets • Manage multiple tasks, troubleshoot issues, respond to end-user requests for support • Contribute to the maintenance of knowledge base of current Oracle related tools, methods, and best practices • Participate in root cause analysis of identified issues and contributes to recommendations on remediation plans including methods, procedures, and technologies to ensure issues are resolved • Communicate technical information to both technical and non-technical audience Qualifications and Experience • 1 to 2 years of demonstrated experience in Oracle ERP: EBS/Cloud products • Hands-on experience in an application support position • Demonstrated experience in Procurement and/or Financials functional areas • Knowledge of Oracle Applications Cloud system configurations/setups would be a plus • Experience working with various groups and individuals to gather requirements, identify, test, and implement solutions efficiently • Bachelor’s Degree in Business Informatics, experience with MS Word, Excel, and Outlook