SUMMARY OF ROLE
The purpose of this position is to handle and follow up the customers, sales orders and purchase orders, in order to maintain the best possible support and logistics for both external and internal customers. The position will act as the interface between the sales offices and production.
SPECIFIC JOB RESPONSIBILITIES
• Ensure the on-time and complete entering of orders in the ERP system
• Check trade compliance issues for each order
• Generate order acknowledgements
• Expedite factories and make sure items are delivered on-time and complete
• Keep a close contact with the sales team and if applicable customers about the status of the order
• Handover documentation requirements to the Documentation Control team and ensure the documentation is delivered complete and on-time
• Conduct data management activities using the ERP
• Maintain accurate and updated order logs
• Responsible for payment terms and follow up (including bank guarantee requests and dispute resolution)
REQUIRED QUALIFICATIONS AND EXPERIENCE
• University degree
• 1+ year experience in an administrative role
• Languages English–advanced level
• PC skills: MsOffice, Internet
