What will your role be?As a Partner Account Operations Manager you will building relationship with selected HP partners as well as with their dedicated sales teams, understanding the partner operational business models, identifying challenges in the operational process and finding solutions on how to improve HP and partner’s interlock in the operational environment for ECG countries. You will be part of a larger team of highly engaged and capable colleagues supporting the company operations across Eastern Europe.What will your day consist of? Act as the end-to-end accountable for operational performance with the assigned partner/sAct as a point of escalation and collaborate with other functions to drive resolution of operational issues of high complexity, in support of partner requirementsSupport the assigned sales resources on the partner account with operational expertise and process knowledgeDrive change management processes with the assigned partner/s; proactively communicate operational process changes to partners, drive implementation phaseLead multiple complex HP operational improvement projects with assigned partner/sPrepare and run operational performance reviews with relevant stakeholders internally and externally, drive improvement plansProvide expert direction and guidance to process improvements and establishment of policies.Solves complex business issues and make appropriate recommendations by applying advanced subject matter expertise.Provides leadership and training to partners and sales teams on specific processesWho are we looking for?A strong collaboratorexcellent partner engagement skills with focus on trust and credibility to influence the course of actionability to build relationships across teams and culturesa unique voice and a talent to challenge status quo processesAn independent result-oriented professional withDrive & a creative power to meet continuous challenges of the roleProven problem-solving skillsAn excellent Account Operations Manager withSolid understanding and experience in operations and partner relationship mgmt. conceptsStrong ability to collaborate and network with other groups and functions to reach business objectives, in support of the partner requirementsStrong ability to establish and maintain business partnerships with external partners and HP sales management up to the Director levelExcellent communication skills (e.g. written, verbal, presentation)Excellent leadership, negotiation and influencing skillsExpert knowledge of Microsoft Office tools, particularly Outlook, Excel and PowerPointTypically completed university degree and over 6 years of experience in operations/supply chain/customer supportFluency in Russian and English language is a must, Ukrainian language will be a nice to haveWe’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!About HP You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.Soare we. We love taking on tough challenges, disrupting the status quo,and creating what’s next. We’re in search of talented people who areinspired by big challenges, driven to learn and grow, and dedicated tomaking a meaningful difference. HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.From the boardroom to factory floor, we create a culture where everyone isrespected and where people can be themselves, while being a part ofsomething bigger than themselves. We celebrate the notion that you canbelong at HP and bring your authentic self to work each and every day.When you do that, you’re more innovative and that helps grow our bottomline. Come to HP and thrive!
Partner Account Operations Manager with Russian language in Bucuresti
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