Job Summary:
The role of the Payroll Consultant is to produce the payroll for a portfolio of clients (from 1 to 4 clients); acting as their liaison for payroll-related processing. In addition this role will participate in system testing as needed, provide consultation to clients and others and as needed.
Responsibilities :
- Produce timely and accurate payroll- includes all interface and payroll processing activities;
- Act as day-to-day liaison with clients designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP France to resolve client issues. Maintain client payroll procedure manuals and business process documents
- Attend to each legal training and review all statutory changes
- Control all the client’s impacts following all statutory changes
- Meet the contractual requirements and the payroll scope
- Respect all deadline mentioned in the client’s contract
- Deliver the internal and external KPI
- Suggest processes and controls tools improvements
Education & Experience :
- Degree or Equivalent: Bachelor’s Degree
- Major Area of Concentration: IT / Business / Accounting
People Management :
- Team oriented/Team Player
- Customer Service Skills, Client focus
- Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English
Knowledge and Skill Requirements :
- Language Skills Fluent in French language, speaking/writing/listening Fluent in English language, speaking/writing/listening
- Technical skills : Microsoft office suite (Excel, Word, Power Point) MS Outlook
- Skills and Abilities: Payroll industry, process, and France-specific knowledge and expertise Ability to use ADP systems and processes accurately and consistently; HR/Payroll expertise Customer Service Skills, Client focus Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English Troubleshooting/problem resolution skills Ability to organize, prioritize and multitask Team oriented/Team Player Ability to work under pressure while maintaining deadlines Analytical ability Attention to detail Possesses a continuous improvement mind-set and is receptive to change Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
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