Main responsabilities: Responsible of PC products (laptops, desktops and monitors) repair and technical support Solving technical problems from the PC repair technicians Training and certifying PC repair technicians of the service partners Resolving PC related technical issues from the hotline L3 agents. Responsible for PC on-site service management Communicating service needs with customers and designing PC B2B service package Requirements: 3 years of relevant experience in Service/Maintenance department English Fluency – minimum B2 level Autonomous and motivated person, great collaborator within the team Excellent communication and persuasion skills
PC Specialist in Bucuresti
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