Responsibilities•Creating and/or updating Category Cards in the Purchasing Tool OneBuy (Coupa).•Crafting Supplier content forms in the Purchasing tool OneBuy.•Crafting and/or updating Web forms in the purchasing tool Onebuy.•Creating/Identifying and/or updating Internal Catalogues in the purchasing tool Onebuy.•Creating Punch outs in the purchasing tool Onebuy together with the supplier and business.•Supplier e-mail validation by phone.•Running compliance checks on all Free text PR incoming via Coupa;•Re-routing PR’s via approved Buying Channels (catalogs or web-forms) and preferred vendors;•Handling inquiries from internal customers as well as from external vendors and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met;•Maintaining clear records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken;•Supervising generic email box for incoming queries as well as resolving them as per the agreed SLAs;•Keeping track of all requests received, either through ticket or manual tracker, for efficiency and follow-up purposes;•Following-up with requesters/co-functional teams to provide quick resolutions;•Transferring/Raising inquiries to appropriate teams for resolution; Qualifications we seek in you! Minimum qualifications •Very good knowledge of English language, min. B2;•Very good knowledge of French language, min. C1;•High School Degree (University graduate or Economic studies are an advantage);•Meaningful working experience in the Procurement field;•Accounting knowledge – intermediate level. Encouraged qualifications•Personal culture and client management expertise;•High motivation and ability to learn;•Willingness to improve through a fruitful collaboration with a world-class customer. What can we offer? Attractive salary; Stable job offers - employment contract Work in a multicultural and diverse environment with employees from over 30 countries Genpact supports professional trainings and great career development opportunities Free access to our award-winning learning platform Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Procurement - Senior Process Associate - French in Bucuresti
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