Production Analyst in Bucuresti

Position:  Production Analyst Location:  Bucharest, Romania Job Id:  1207 # of Openings:  2 WHO ARE WE? Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability. Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value for our clients.   PURPOSEA Production Analyst should provide enterprise-level technical support to internal and external customers. The person should be able to research, diagnose, Problem solve the issues to the clients' satisfaction, and continuously improve on delivery.  KEY RESPONSIBILITIESAbility to understand and analyze the problem, and solve it individually or by involving Tier 2/ Tier teams to reduce business impact.High level of focus to ensure timely detection of problems.Timely communication of problems to all stakeholders.Do level 1 investigation to provide articulate details around the problem.Take end-to-end ownership of problems from detection to resolution (short term/ long term).Identify key actions to avoid repetitive similar problems.Work closely with T2 teams to solve problems so a repeated problem can be solved at T1 level. YOU WILL HAVEFresh to 2 years of work experience.Willingness to work in the rotational shiftsFluent in English – spoken and written. Spanish/ French is a plus.Strong Analytical and Problem Solving Skills.Familiar with working on Windows and Linux platforms.Familiar with working on databases and SQL queries.Good in Mathematics and Statistics.Familiar with Networking and IT Infrastructure concepts.Quick Learner and able to adapt to new technologies. EDUCATION & QUALIFICATIONSAssociates degree + experience/certificationsBachelors in any discipline – STEM preferredGraduate degree in Engineering. SALARY & PACKAGEAs well as a competitive base salary dependent on the number of years of experience, we also offer generous stock options, an annual discretionary bonus plus corporate benefits.

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