Sales Team Leader in Sibiu

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Sales Team Leader – Telesales/Desk Based Account Management Role title: Team Leader (Digital) Colt Level: M2 Junior Department: Telesales/Desk Based Account management (DBAM) Role location: Romania Role description The TL is responsible for the business performance of a DBAM Digital Team, retaining existing accounts (large portfolio’s of small and medium business customer in Enterprise or Strategic Alliance space – reseller, carriers, etc), creating and managing digital campaigns, driving the use of digital tools. Responsible for delivering the assigned revenue, new incremental target and retention goals, through digital sales strategy execution according to the Colt GoToMarket strategy, people leadership & sales performance for the team. She / he will drive sales excellence through developing people, collaborate within DBAM teams, Country, Regional and Segment level if the case (through international collaboration attitude), teaming cross multiple sales support functions, building operational standards, setting & executing Customer and sales resource alignment and maintaining excellent standards of sales governance and sales KPIs management (e.g. churn, revenue management, retention, etc.). Ultimately the TL is responsible across its portfolio, for the building and operation of a world class DBAM sales team. Key accountabilities A strong people manager, capable of delivering sales and retention performance and to set-up high performance culture in their team: Driving performance through an effective leadership style based on leading by example, inspiring & connecting people, communicating effectively, being accountable, recognizing success & motivating and enabling teamwork. Coaching and managing the AEs to be effective and productive. Recruiting, training, motivating and retaining an effective and engaged employee salesforce. Sales strategy and performance: Accountable for delivering Revenue, Bookings, Churn KPIs, Productivity Developing and coaching people based on structured framework and techniques to increase productivity Retaining existing accounts (churn reduction) Maintain existing accounts through the adoption and execution of a consistent and systematic framework based on high volume customers management strategies Ensuring high standards of operation and compliance with Colts’ sales governance Creating a digital strategy, managing marketing campaigns through HubSpot, monitoring and tracking results Relationships and key contacts (financial and non-financial) Supports in the processes of reactive selling, qualification, proposal, resourcing, negotiation and closure and in the retention strategy. Customer connected, account sponsorship. Champions the needs of the sales community, customers and partners across the organization. Role specific requirements Skills & Experience Proficient Sales Team leader skills Proven and consistent track record of delivering growth and development Demonstratable performance in driving uplift in productivity Strong operational focus, with high focus on teaming and connecting people (internally and externally) Excellent influence & communication skills. Good planning, organizational and time management skills Experience in coaching and mentoring Results oriented with high commitment, resilience and a positive attitude Knowledge of the telecommunication market or digital marketing is a plus Languages: Advanced English is mandatory, Advanced German or French is a plus Person specification Demonstratable capacity to manage challenging situations while staying calm & controlled Results oriented with high commitment, highly resilience and a positive attitude Self-motivated and shows perseverance. Resilient Appetite to learn, develop more. Competitive drive Passionate, persuasive, dynamic, inspiring, entrepreneurial attitude Having a level of 'presence' in order to influence and create positive impact Team player with a “hands on-mentality“ Ability to lead and drive collaboration across different teams to follow a common goal Attitude Energizing Decide with speed over precision, manage stress and priorities changes while creating and keeping motivation in both individuals and groups Commitment to Task Able to start & persist with specific courses of action, based on clear action plan and sense of common purpose, while exhibiting high sense of urgency. Willing to stretch to reach goals Interpersonal Open to communicate al multiple levels in a professional manner while building trust, credibility and rapport. Able to interpret verbal and non-verbal behavior to develop accurate perception and understanding of others’ feelings, needs, values, opinions (EQ vs. IQ) Adaptability Able to modify one’s own behavior & style to respond to continuous change & needs of others. Reading the system Able to recognize and use information about organizational climate and key individuals to accomplish legitimate organizational goals. Customer sensitivity Understands customers, maintains regular contact and constantly looks to see where Colt products can help their business thrive. Creates a powerful focus on what matters most to customers Inclusion & Diversity Builds an inclusive environment where everyone can thrive and have a fair chance to develop and progress. Capable to benefit from different perspectives and draw from the widest possible pool of talent . What we offer: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Private medical insurance Access to a virtual business school for on-going learning Business mentoring

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