SAP Basis (Customer Engagement) in Constanţa

Customer Engagement (advanced) SAP BASIS (master) Role RequirementsEngineering graduate with minimum 4+ years of work experience in customer facing role (consulting, IT services etc.)Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision makingStrong knowledge of IT Service Management, SAP Basis and SAP ApplicationHands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals are plusCloud architecture and IT technical infrastructure know-howTechnical and application expertise for different cloud solutions (min. HEC & S/4HANA)Understanding of escalation handling and proceduresExperience in working with cross-cultural and cross-functional teams or individualsProficiency in English (Written and verbal), Mandatory German and French.