*Microsoft is currently undergoing a massive growth in CE&S organization and we will increase our teams within all Azure technologies. The below mentioned requirements are split per technology groups, therefore if you identify yourself with one of the categories, we would like to meet you!
*Please note that there are available multiple vacancies based in numerous locations.
Overview
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
As cloud goes mainstream, Azure leads the way. Our continued success depends on providing customers a world class support experience. So, are you customer obsessed? Data Driven? An amazing collaborator & communicator? A skilled troubleshooter and debugger? Then join us in the ARR team, as we are looking for true technical leaders to lead the way!
Azure Rapid Response (ARR) is a OneService Team Award winner and a true global team, spread in America, Asia and EMEA. We provide end-to-end Azure solution support for the most critical enterprise customers and the top start-up’s.
The successful candidate should demonstrate great accountability, customer obsession and technical leadership. Beyond troubleshooting complex technical problems and managing critical situations, the candidate should be passionate of driving bigger impact: managing customer relationships, increasing customer value and their experience with our products and services.
Responsibilities
Responsibilities
Qualifications
Language Qualification
English Language: fluent in reading, writing and speaking.
Any other such as German, Spanish, French, other European language is a plus.
Soft Skills
Technical Skills:
Technical experience in one or more of the following:
Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
Preferences:
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
