Responsibilities
Description
- Provides support to the Information Technology, Operations and Maintenance (O&M) Infrastructure team by providing enterprise-level, high-performance, highly available Hosting and Service Provider services in direct support of the customer’s business and mission needs
- Responsible for a variety of engineering and operational related assignments associated with all deployed virtualization, storage, and data protection related systems, applications, and service technologies on multiple sets of enterprise-level IT systems in support of the customer’s data center and remote site environments
- Supports all virtualization-based O&M tasking of deployed operational Infrastructure solutions backed by Citrix, Microsoft, NetApp, Nutanix, Veeam, and VMware
- Supports storage-based O&M tasking of deployed operational storage solutions backed by Microsoft, NetApp, Nutanix, and VMware
- Provides direct troubleshooting and problem resolution support, to include Root Cause Analysis (RCA), working with both internal organization and vendor subject matter experts when storage incident arise
- Produces and maintains documentation of the Infrastructure team’s systems, sub-systems, and components in the customer’s IT Hosting portfolio, including as-built documentation, drawings, capacity/performance plans, and all other area of server system life-cycle planning
- Works alongside the Senior Systems Engineer – HCI and the customer’s IT Architecture and Engineering (A&E) team to support the exploration, investigation, research, analysis, and assessment of new virtualization, storage, and data protection technologies, methods, and/or approaches to modernize and improve upon existing Infrastructure solutions
- Some travel may be required to support the customer’s IT enterprise, specifically Infrastructure related systems, at data centers or remote sites away from their primary location, but all routine operations are fully performed remotely. During normal conditions, travel should not exceed 15% annually.
- Qualifications
Qualifications
Experience Requirements:
- 5+ years of experience implementing, operating, and maintaining globally dispersed enterprise-level virtualization systems, backed by Microsoft, Nutanix and/or VMware, providing virtualization capabilities and service offerings such as Guest desktop and server virtualization to an IT enterprise
- 5+ years of experience implementing, operating, and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)
- 3+ years of experience implementing, operating, and maintaining globally dispersed enterprise-level storage solutions, backed by Microsoft, NetApp, and/or Nutanix, providing enterprise storage services including Block (iSCSI) and File (CIFS, NFS) level storage and data protection (disaster recovery, migration, replication, snapshots, etc.) to a variety of end-point consumers (desktops, servers, hypervisors, etc.)
- Demonstrated experience implementing, operating, and maintaining HCI solutions to provide virtualization, storage, data protection, and networking services and their capabilities to offer scalable converged compute and storage for enterprise-level consumers. Ideally this HCI experience would be based on the Nutanix ECP.
- Demonstrated experience monitoring and assessing virtualization and storage infrastructure systems and solutions proactively for performance degradation, capacity and sizing issues, and tuning and optimization opportunities.
- Demonstrated experience leveraging vendor provided best practices, systems, applications, and services to regularly patch and upgrade deployed infrastructure virtualization and storage solutions.
Technical Requirements:
- Candidates must meet the Cyber IT/Cybersecurity Workforce (CSWF) SECNAV M-5239.2 requirements for this position. For more information visit: Navy Cool Cyber IT/CSWF Workforce Model.
Education: Bachelor's degree from accredited University. If no degree is held, qualified candidates must possess one of the following certifications*.
- CompTIA Security+ CE
- GIAC Security Essentials Certification (GSEC)
- Systems Security Certified Practitioner (SSCP)
*Other certifications may qualify as listed in the Navy Cool Cyber IT/CSWF Workforce Model.
Desired Experience:
- Strongly desired to be certified in a current enterprise-level technical certification in virtualization, storage, HCI, and/or data protection, such as Microsoft, NetApp, Nutanix, or VMware. Nutanix Certified Advanced Professional (NCAP) or higher is most desired.
- Strongly desired to be trained in the operations, maintenance, and best practices of Nutanix ECP solutions focusing on Acropolis, AHV, Prism, Calm, Files, Flow, Era, Volumes, Objects (previously Buckets), and Move (previously Xtract). Technical certifications in enterprise-level storage vendor technologies, such as Microsoft and/or NetApp, are also a plus. Current certification with NetApp in NetApp Certified Data Administrator (NCDA), ONTAP is most desired
- Technical certifications in enterprise-level Virtual Desktop Infrastructure (VDI) vendor technologies, such as Citrix and/or VMware are also a plus.
- Demonstrated experience in the operations, maintenance, and best practices of NetApp storage systems, to include NetApp ONTAP, NetApp FAS and All-Flash filers, AltaVault, and StorageGRID web-scale appliances.
- Demonstrated experience operating and maintaining Nutanix Acropolis 5 and/or VMware vSphere ESXi 6 or newer.
- Demonstrated experience with virtualization hypervisor offerings from Microsoft, Nutanix, and VMware and how to efficiently deploy, configure, secure, and operate them.
- Demonstrated experience in understanding of the different physical storage system configuration options (compute, networking, disk shelf, disk drive type, disk drive speed, etc.), their recommended use cases, as well as general best practices for achieving optimal and efficient storage solutions, especially for high-performing consumers.
- Demonstrated experience in understanding data protection technologies, such as those offered by Nutanix and Veeam, to effectively backup, snapshot, replication, archive, and restore all required tiers of storage within pre-defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
- Demonstrated experience in leveraging tiered storage system configurations, their recommended use cases, and general best practices for providing the right level of storage service to the requesting workload – physical and/or virtual.
- Demonstrated experience leveraging Microsoft PowerShell, and vendor-specific modules like Nutanix Cmdlets and VMware PowerCLI, for the purposes of automating and orchestrating routine, as well as complex, administrative and operational tasking.
- Demonstrated experience working with the Veeam Availability Suite to further protect, backup, and monitor virtual workloads running on Nutanix Acropolis and VMware vSphere platforms as well as physical workloads via the respective Veeam Agents.
- Working knowledge of on-premises cloud-based Simple Storage Service (S3) solutions to provide enterprise-level unstructured data at scale for various use cases such as data archiving and long-term online backups across globally dispersed data centers.
- Working knowledge of using Nutanix Calm to provide enterprise-level automation and orchestration capabilities within virtualized data centers to include application lifecycle management, self-service marketplace, governance, and provisioning.
- Working knowledge of using Nutanix Flow to provide advanced application-centric networking and information security (INFOSEC) services in order to gain visibility and granular control of enterprise hosted applications.
- Working knowledge of Software Defined Data Center (SDDC) technologies, concepts, and approaches to offering enterprise-level IT services for production business and mission critical workloads.
- Familiarity with Citrix-based Virtual Desktop Infrastructure (VDI) systems, applications, and services such as Virtual Apps and Desktops (formerly XenDesktop) and Application Delivery Controller (ADC) (formerly NetScaler) to offer VDI and Application presentations via a centralized Hosting platform.
- Familiarity with basic Networking troubleshooting concepts and approaches.
Security Clearance
- This position will require an active DoD TS/SCI clearance; the ability to obtain and maintain a Counterintelligence (CI) Polygraph is required.
Vectrus and ZENETEX are both an Equal Opportunity/affirmative action Employer. Qualified applicants are considered for employment without regard to age, race, sex, national origin, sexual orientation, disability, or veteran status or any other characteristic protected by law.
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