Support Specialist LV2 in Bucuresti

Salary 3.500 - 5.000 RON net per month Requirements:- Must have experience and technical knowledgeDemonstrated 2+ years Help Desk/Service Desk experienceDemonstrated technical skill related to typical desktop computing and applications including Microsoft Office, Remote Desktop.Experience with Active Directory and Windows Group PolicyExperience in Application Management L2 and Deployment in last 1 year.Bachleor-Computer Science, AutomationResponsibilities:- Provide technical support for platforms, applications and servicesEnsure that the KPI's are maintained according to the existing Service Level AgreementCorrect faults and provide resolution of complex problem ticketsPerform PC and network troubleshooting and upgradesNetwork support and troubleshootingPerform network analysis and capacity planningContribute to the administration of network backup and disaster recoveryProvide support in performance monitoring, reporting, problem identification, management, and resolution.Technologies:- Active Directory- Windows- JIRAMore: Trencadis is a fast-growing company with international recognition, being mentioned in FT 1000 – 2021 Europe’s Fastest Growing Companies. Here @Trencadis you will find a team of specialists who have the curiosity and passion for technology in their DNA.Trencadis benefits packSalary benefits according to performanceNon Salary benefits : extra holidaysNice working environmentWork from homeProfessional development opportunitiesPrivate medical subscription