Job Description The Application Technical Support Associate provides functional and or technical support for resolution of customer problems, incidents, issues, requests and queries. They liaise with other support teams, or product teams as required to resolve requests issues in a timely manner and ensures proper documentation, notification, escalation, tracking and follow up of all incidents. Read more of the job description Read Less Qualifications Customer Interaction HandlingProblem Solving & Escalation ManagementData QualityService Level Agreement understanding/handlingOrganization skills, attention to detail and follow through to resolve any outstanding issuesGood technical aptitude with an ability to learn quicklyFluent in Italian language and at least Upper Intermediate EnglishTime management and administrative skillsWritten and verbal communication skills: manages internal communications and external/client communicationsDiscretion, professionalism, confidentiality and judgment.Computer literacy and working knowledge of Microsoft OfficeAbility to operate office equipment (. printer, phone, photocopier, etc.)Team player with interpersonal and conflict management skillsSelf-Motivated, positive attitude and approach.Flexibility to take on additional responsibility and tasks when required Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. APPLY NOW Register for Job Alerts
SW/App/Cloud Tech Support Associate with Italian in Bucuresti
Datele de contact vor fi vizibile dupa ce veti aplica!